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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.6
1,790 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,790 reviews

April 04, 2026

They fixed my vehicle right the first time when another Jeep dealer couldn’t figure the problem out after 2 times and several thousand dollars later. Highly recommend for service needs. More

by peteramato120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wolford
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Apr 04, 2026 -

Spitzer CDJR Mansfield responded

It’s great to know our team resolved your Jeep Cherokee’s issue on the first attempt when others couldn’t. We appreciate your recommendation for service needs and look forward to assisting you again.

April 01, 2026

Everyone I dealt with today was wonderful as well as made sure everything was taking care of with my jeep. More

by STROUB.KELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

Spitzer CDJR Mansfield responded

It’s great to hear our service team took excellent care of your Jeep Grand Cherokee today and made sure everything was handled smoothly. We appreciate you choosing us and sharing your positive feedback.

April 01, 2026

I had a hard time with the website to make the appointment. I had to say I was new , but then I was able to make the appointment. My experience was excellent after that. Thank you! More

by mikilaswango
Recommend Dealer
Yes
Employees Worked With
A super nice young man. I dont remember his name.
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Apr 01, 2026 -

Spitzer CDJR Mansfield responded

Thank you for letting us know about the initial scheduling challenge and for your patience. We’re glad you were able to book your appointment and that your Hyundai Tucson service went so smoothly. We look forward to assisting you again.

March 31, 2026

Very efficient, answered all my questions, kept me informed. Did an excellent job with my repairs and recall. Even provided me with shuttle service home and back. Great experience. More

by PAM_DUNFORD
Recommend Dealer
Yes
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Mar 31, 2026 -

Spitzer CDJR Mansfield responded

It’s great to hear our team kept you informed and handled your Dodge Journey recall efficiently. We’re glad the repairs met your expectations and the shuttle service added convenience. Thanks for sharing your positive experience.

March 28, 2026

Everyone was nice felt at home. Nice environment everyone was pleasant and professional. Great experience. More

by wavvyramsey
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 28, 2026 -

Spitzer CDJR Mansfield responded

Thanks for sharing your kind words. We’re happy our team provided a welcoming and professional atmosphere for your service visit. We look forward to caring for your Dodge in the future.

March 28, 2026

Got my car running after it was down for 4 month had the sensor in stock that was needed More

by Poody1971
Recommend Dealer
Yes
Employees Worked With
Not sure
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Mar 30, 2026 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again.

March 28, 2026

In and out quickly for a software recall. Good communication and good service Good, fast service More

by SRSHAFFER1
Recommend Dealer
Yes
Employees Worked With
Hunter
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Mar 28, 2026 -

Spitzer CDJR Mansfield responded

We appreciate you highlighting the quick turnaround on your Jeep Compass software recall. It’s rewarding to know our communication and service met your expectations. We look forward to supporting your vehicle needs again.

March 26, 2026

I have only dealt with the service department and they are excellent. Always helpful and courteous. More

by KARENHOPEGROVE
Recommend Dealer
Yes
Employees Worked With
Time W.
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Mar 26, 2026 -

Spitzer CDJR Mansfield responded

It’s great to hear our service team has been both helpful and courteous with your Chrysler 200. Thank you for trusting us with your vehicle and sharing your experience.

March 26, 2026

Easily the most pleasant service appointment in recent memory. Communication was great, waiting area was comfortable and well stocked, and the ride service was a huge selling point. I would come back More

by Austinfreyes
Recommend Dealer
Yes
Employees Worked With
Andrew
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Mar 26, 2026 -

Spitzer CDJR Mansfield responded

We appreciate your feedback on your recent Chevrolet Trax service appointment. It’s great to hear that clear communication, a comfortable waiting area, and our ride service enhanced your visit. We look forward to welcoming you back for your next service.

March 25, 2026

They worked with me on timing and my need to run an errand during my appointment. Everyone was very kind, laid back while professional, and it is a well kept environment! More

by jessnigh21
Recommend Dealer
Yes
Employees Worked With
Hunter
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Mar 25, 2026 -

Spitzer CDJR Mansfield responded

Thank you for the five stars! We’re glad we could adjust your service time so you could run your errand. It’s rewarding to hear our team’s friendly professionalism and tidy facility stood out. We look forward to caring for your Ram again.

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