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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.8
1,529 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,529 reviews

June 22, 2024

Work was done on time and corrrectly. . Contact with Kendra was timely and informative and I was pleased with was apprised of my bill. More

by dille14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Spitzer CDJR Mansfield responded

Dill, we are really appreciative of your time letting us know about your positive experience at our dealership! It is our goal to provide the utmost satisfying service to every guest and while we almost received all 5 stars across the board, your overall rating was 3 stars. We would like to confirm if it was a slip of the finger or look into how we can improve your experience with us, Please reach out to our General Manager Matt Struder at 814.281.8206 at your earliest convenience. We look forward to providing you the best service you deserve! Safe travels.

June 19, 2024

Friendly and got the job done as promised. Same same same same same same same same More

by JJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Spitzer CDJR Mansfield responded

JJT, we are happy too know that each of your visits are consistent with friendliness and successful completion as promised! Your recommendation to others is hugely appreciated and we wish you safe travels in your Ram until next time!

June 18, 2024

Spitzer CDJR Mansfield made finding and buying a pre-owned Jeep easy and convenient. They quickly appraised and gave me a fair offer for my trade in as well as working with me to make the deal work. More

by MCDONALDDREW_14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Raymondo
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Jun 19, 2024 -

Spitzer CDJR Mansfield responded

We are so thrilled to know your purchase of your new Jeep went as smooth as possible with us! It is our top goal to provide the most thorough assistance and courtesy you deserve. Thank you for your recommendation, we look forward to seeing you again. Congratulations on your new car and safe travels!

June 17, 2024

Riley did an amazing job helping us surprise our daughter with her first car for her 16th bday. Was in and out quickly which was appreciated. More

by NRTRENT266983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley hergatt
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Jun 18, 2024 -

Spitzer CDJR Mansfield responded

Huge congratulations on a very successful 16th birthday surprise for your daughter with a new car from Spitzer CDJR! Your daughter is blessed to have you as her parents and we are grateful for your patron. We are also delighted to share this positive feedback with Riley and if there is anything else we can do better please let us know. Safe travels until next time!

June 17, 2024

Great staff. Very helpful with answering questions and knowledgeable about said questions! Definitely will recommend to others. More

by STIGGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The driver who provides transportation assistance
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Jun 17, 2024 -

Spitzer CDJR Mansfield responded

We are so thrilled to know your recent with our service team was a success with the whole staff and that we have earned your kind recommendation to others, Stiggm! Thank you for taking your time to genuinely share your experience and please do not hesitate to continue to let us know how we can assist better. Safe travels until next time!

June 17, 2024

I was assisted by Maria Dienes on the purchase of my new-to-me 2022 Kia Seltos. Everyone at the dealership was friendly and helpful. Maria went out of her way to ensure the vehicle was ready for me to a More

by Od3ssica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Dienes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Spitzer CDJR Mansfield responded

Congratulations on your new Kia, Od3ssica! We are so thrilled to know Maria made it smooth and enjoyable experience purchasing a car. If there is any other way to better assist you please let us know. We wish you safe travels until your first routine check!

June 16, 2024

It was very helpful to me and kind it made my day I appreciated it very much More

by M40100042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young kid I think his name was scott
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Jun 17, 2024 -

Spitzer CDJR Mansfield responded

Hello M40100042, thank you for your positive feedback about our service department on their very helpful service and made your day! We at Spitzer Kia of Mansfield hold importance on clear communication and thorough service and we are so proud to know our team met your standards. Please have safe travels and enjoy the road until next time!

June 16, 2024

The young man at the service center was very knowledge and took his time explaining all the service options available for my vehicle. More

by kfletch73071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Conley
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Jun 17, 2024 -

Spitzer CDJR Mansfield responded

Kfletch, we are so thrilled to receive your top notch ratings for our service team and that they are knowledgeable and provided full communication through the whole visit. Thank you for your time to share your positive feedback here. We wish you safe travels until we get to serve you again!

June 16, 2024

Took a long time for an oil change. It was good when they were done More

by TIG21GGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Spitzer CDJR Mansfield responded

Tig, your review about your recent experience with us at Spitzer CDJR Mansfield is well received! Thank you for taking the time to highly note that our work turned your car around excellently with the shortness of timing! It is certainly our concern to properly attend to you with the correct personnel whom we offer you to directly speak with our Service Director Greg Gilliam at 567.247.0254 at your allowance towards turning your experience around. Until then, safest of travels in your Ram!

June 16, 2024

Our purchase went smoothly and quickly. Everyone was knowledgeable, friendly & polite. Would do business with them again. More

by KDFSC8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Collins
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Jun 17, 2024 -

Spitzer CDJR Mansfield responded

KDFSC8, Congratulations on your recent purchase with us and noting everyone's helpfulness through the whole process! We are truly appreciative of you taking your time to provide us 5 star ratings across the board as well as trusting us with your new vehicle purchase. If there is anything else we can do better please do not hesitate to let us know. Drive safe and enjoy your new Ram!

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