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Spitzer CDJR Mansfield

Ontario, OH

4.7
1,697 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,697 reviews

August 27, 2025

The people I dealt with mainly Tim Wolford were very professional and courteous and knowledgeable. At 83 I am not seeing that kind of service these days. Thanks for waiting I'm sorry it took so long a More

by CCDETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
Sep 05, 2025 -

Spitzer CDJR Mansfield responded

Your positive feedback for Tim is greatly appreciated! We look forward to assisting you on your next visit. Until then we wish you safe travels!

August 25, 2025

I was impressed when I called in, to get an appointment for my car. I spoke with a really nice customer service representative. He was able to give me an appointment, right away. Fast service, professiona More

by redhattergg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 24, 2025

Spitzer Jeep service department is the best! As a female, I have encountered some very unpleasant dealerships in the past. I always feel safe and well taken care of at spitzer. The Jeep service More

by jillwaite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Spitzer CDJR Mansfield responded

Thank you for writing about your positive experience with us! We are so glad to hear our team was welcoming because it is truly a mission of ours to make all of our customers feel welcome. Please feel reassured that we will take great care of you and your vehicle because your safety and satisfaction is our priority!

August 22, 2025

The service center check in was Great! !! Very friendly Dropped off my jeep and they were awesome! More

by denisebrauchler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us! We are delighted that our team was both kind and helpful. We hope to see you again the next time your Jeep is ready for service.

August 22, 2025

The service was good, but I had a coupon for discount for tire rotation and gave it to service manager, but when I got home discovered it was not used on bill. More

by Albert McCabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think it was Steve, Kendra Weaver
August 22, 2025

Tim and the crew are so very nice and make you feel very welcome and help with all your concerns More

by rcrawford405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your 5-star rating and we are happy to hear that Tim took great care of you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 21, 2025

Professional and quick service. Offered a courtesy car when I said I needed to arrange a ride. More

by kathysueruss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are so glad that our team provided you with quality and efficient service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

August 20, 2025

The appt was at 11:30 simple oil change and tire rotation and it took 3 hours! More

by Choiceexpress
Recommend Dealer
No
Employees Worked With
It took 3 hours for a oil and tires rotation had a appointment at 11 30 done at 230
August 19, 2025

Timothy and Steve (I think that was his name) was awesome. Service was great as usual More

by tsweeney6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! We are so glad that our team consistently takes great care of you and that Timothy and Steve made this visit no different. We hope that you continue to choose us for all of your future automotive needs!

August 16, 2025

Brought my car in for an oil change service department was very friendly talk to the sales staff a little bit. They are very friendly and knowledgeable on what had rebates and what didn't the only complai More

by jodoinbrian
Recommend Dealer
Yes
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