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Spitzer CDJR Mansfield
Ontario, OH
1,528 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram.
Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,528 reviews
May 27, 2023
I bought my car at Spitzer in 2017 because of the great customer service I received from the sales team. The service team has continued to be very good. Linda Briggs took over a few years ago from someone customer service I received from the sales team. The service team has continued to be very good. Linda Briggs took over a few years ago from someone I felt was a very profession and competent individual. I thought my satisfaction would go down, but Linda Briggs has a slightly more personal approach and makes you feel very comfortable about decisions for service with my vehicle. I am overall pleased with the service I have been receiving with the Spitzer service center. As long as I continue to feel I am important to them as a customer I will use their services. More
by pjjfm2
Employees Worked With
Linda Brigg
May 19, 2023
I stopped in at the spritzer of Mansfield and the service was excellent. Kendra Weaver was awesome and really made sure that I had everything I needed while I waited for my vehicle to be done. Thank you for was excellent. Kendra Weaver was awesome and really made sure that I had everything I needed while I waited for my vehicle to be done. Thank you for the excellent service. More
by bcyb5807
Employees Worked With
Kendra weaver
April 30, 2023
I have NOT had a good experience with service at this dealership. My 1st issue was I purchased $2500 worth of Mopar OEM upgrades for my Jeep Wrangler. I scheduled an online appointment for a Saturday. dealership. My 1st issue was I purchased $2500 worth of Mopar OEM upgrades for my Jeep Wrangler. I scheduled an online appointment for a Saturday. I arrived at the dealership only to find out they don't do what I scheduled on a Saturday. Apparently they do not review the requested work before they put in on the schedule. I took it back during the week only to then learn they were not able to access the work that needed to be done. Yes they changed me for their time. Most recently I contacted this dealership concerning a Jeep Technical Service Bulletin issue with corrosion. I did not receive a return phone call or a response to my email to service. When I was finally able to get ahold of the service manager, He completely blew me off and said "We are NOT dealing with this at this time" How does a 5 star Jeep dealership get away with walking away from a warranty issue? My last 8 vehicles have been Chrysler products. My last 8 vehicles have been Chrysler products. This will most likely be my last and I will absolutely not buy from Chrysler of Mansfield. More
by k8rox
Employees Worked With
April 17, 2023
Great dealership! Very friendly staff! Beth Gray was my salesperson, and Beth was amazing to work with! Very friendly staff! Beth Gray was my salesperson, and Beth was amazing to work with! More
by Cam
March 28, 2023
Kurtis was awesome! The service we received was too notch and exceeded our expectations! He did everything to go above and beyond to get us in the vehicle we wanted and The service we received was too notch and exceeded our expectations! He did everything to go above and beyond to get us in the vehicle we wanted and stay within our budget! More
by kconwell22
Employees Worked With
Kurtis Swab
March 09, 2023
Staff was friendly. There were computer issues the day of my visit, so service took a little longer than usual, but no other complaints. There were computer issues the day of my visit, so service took a little longer than usual, but no other complaints. More
by Jami Poth
Employees Worked With
February 15, 2023
Quick and easy. The staff are always pleasant and kind. This was my first time being checked in by Tiffany Zappone-Curvin and I think she does the company justice wi The staff are always pleasant and kind. This was my first time being checked in by Tiffany Zappone-Curvin and I think she does the company justice with her kindness and efficiency. They even washed the car afterwards and that extra touch was really nice. Will definitely continue to bring my jeep here for service. More
by Jzornes19
Employees Worked With
Tiffany Zappone-Curvin
January 28, 2023
We are very happy with our cars we purchased at Spitzers. Dana Stuart was our sales person with all three and Linda Briggs assisted us in a very professional and helpful way in service department. Dana Stuart was our sales person with all three and Linda Briggs assisted us in a very professional and helpful way in service department. More
by Fluke46
Employees Worked With
Linda Briggs in service department
