Spitzer CDJR Mansfield - Service Center

Usually I love the service department, this time not so much. They did not call me to report on my car and it left with a new noise. much. They did not call me to report on my car and it left with a new noise. More

We were looking to buy a Ram 2500. Many options to consider. We were almost ready to order one and the sales rep said he was hungry and needed to go eat lunch. He told us we could do i Many options to consider. We were almost ready to order one and the sales rep said he was hungry and needed to go eat lunch. He told us we could do it ourselves online. Not real happy about this. We will not go back to him. His name was Ron Stephan. More

My experience was terrible, had some steering components replaced then I drove 800 miles and found 3 lugnuts loose on one tire and 1 lugnut loose on another tire that I could turn with my fingers. I tighten replaced then I drove 800 miles and found 3 lugnuts loose on one tire and 1 lugnut loose on another tire that I could turn with my fingers. I tightened them up and found all of the lugnuts were loose and conveniently the tire monitor system is intermittently coming on for the drivers side front tire….weird. I called the dealership to report this and the service advisor sounded like he could care less and was going to have the mechanic call me, why?. Still waiting on that phone call. The steering on my truck still feels loose so I will be taking it to another shop to have spitzers work checked out and to diagnose why the steering is still loose and why, conveniently, the tire pressure monitor system is now intermittently coming on. More

I had a scheduled oil change and was there for two hours. Which I feel is ridiculous when you have an appointment Which I feel is ridiculous when you have an appointment More