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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
755 Reviews

755 Reviews of Spitzer CDJR Mansfield - Service Center

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April 30, 2025

Tim Wolford was great on taking care of my issues. Just not happy i had to come back so many times to get the tires taken care. Tim always kept me posted on what was happening and he did great correcti More

by tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2025

Easy to work with, and very friendly. They set the proper expectations and my vehicle was completed in the expected time frame while I waited. More

by bbmb32
Recommend Dealer
Yes
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April 29, 2025

Great service Kendra took good care of me and my vehicle. Kept me updated also. More

by Ssuch0497
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
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Apr 30, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are glad that Kendra took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 29, 2025

The staff is always very nice and knowledgeable. I always get greeted with a smile and the staff is always very friendly. More

by ARCOVER84
Recommend Dealer
Yes
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Apr 30, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! We are happy to hear that our team consistently provides you with the A+ service that you deserve and we hope that you continue to choose us for all of your future automotive needs. Take care!

April 26, 2025

Service was great and fast! No complaints at all. I Like the free car wash! Everyone was friendly More

by NURSEOATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service.

April 25, 2025

Great service, great job of fluid replacement and fuel line cleaning, Cherokee ran great during our trip to NC More

by TP.BAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Spitzer CDJR Mansfield responded

Your safety and satisfaction are our utmost priorities, and we are glad that our team got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Thank you and safe travels!

April 24, 2025

Great customer service , been using for years! !! Kendra is very attentive and cares about her customers More

by NEWHAVENAUTO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that Kendra consistently takes great care of you. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 23, 2025

Enjoyable, knowledgeable, friendly , polite, goes above and beyond! Recommend to everyone. Service is GREAT!!!!!! Love this dealership!!!!! More

by Sundaynightwrinkles
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
Report | Print
Apr 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review and recommendation! Providing a 5-star experience is always our goal, and we are glad that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

April 22, 2025

Walked me through all service items that were needed Excellent leader in the service dept More

by TP.BAKER
Recommend Dealer
Yes
Employees Worked With
Tim
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Apr 23, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us! We are glad that our team took great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 21, 2025

Steven was the young man who helped me—the first time I met him. He was very efficient. My car was ready to go in a reasonable amount of time. The only suggestion I would have is that they would wipe dow More

by DDAVIS2743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Apr 21, 2025 -

Spitzer CDJR Mansfield responded

Davis, Thank you for sharing this review with us. Steven and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail.

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