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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
810 Reviews

810 Reviews of Spitzer CDJR Mansfield - Service Center

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June 28, 2025

The Kia dealer wasn’t able to get me in for a slow leak tire repair however she called the Dodge service and they were able to get it in found the problem And repaired it with no problem. Service was excel More

by RLBURKEPILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 27, 2025

No one told me that my Fri. appt. would be 4 days later Thurs. Drop off More

by WFS753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 26, 2025

Fast and friendly as well as cordial service. Also great recommendations by the service rep, Steve. More

by JC192675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
June 26, 2025

The experience with Spitzer is always pleasant. They always provide everything that we need and in a timely manner. More

by Bkitts70
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
June 26, 2025

The issue with my Jeep was not resolved. Two weeks later my Jeep would not start (again). Upon calling Spitzer back I was told I needed to go to Shelby because all technicians had quit. More

by JACLYNZEIGLER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendra Weaver
2.0
This rating includes all reviews, with more weight given to recent reviews.
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June 24, 2025

As usual the service department was great to work with. They got me in very fast and the work was done promptly. Thanks again. More

by mgough3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for choosing our dealership and for your kind review! We are so glad that our team consistently provides you with a quick and efficient experience. It is our pleasure to serve you and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

June 24, 2025

All thee people are great! Very nice and helpful and know what they are doing. Would recommend them for everyone More

by bugman2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are happy to hear that our team was both kind and helpful throughout your visit. It is an honor to have earned your kind recommendation. We hope that you continue to choose us for all of your future automotive needs!

June 23, 2025

Called to make the apt to get my oil changed. They was able to get me in a couple days later. I arrived for my apt and they got my car right in. Took them about an hour and a half. They also wash More

by mikilaswango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

June 22, 2025

I have taken my Jeep to this location for over ten years. Greg and the Jeep service team are friendly and efficient, and ensure my vehicle is kept in great condition. I always appreciate their time and effor More

by STANEKDVM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that Greg and the team consistently provide you with quality and efficient service. We wish you safe travels! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

June 22, 2025

They were very polite and informative with great advice will definitely be coming back for more Maintenance More

by Erekwitad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are pleased to hear that our service team was both helpful and informative. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

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