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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
838 Reviews

838 Reviews of Spitzer CDJR Mansfield - Service Center

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August 22, 2025

The service was good, but I had a coupon for discount for tire rotation and gave it to service manager, but when I got home discovered it was not used on bill. More

by Albert McCabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think it was Steve
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August 22, 2025

The service center check in was Great! !! Very friendly Dropped off my jeep and they were awesome! More

by denisebrauchler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us! We are delighted that our team was both kind and helpful. We hope to see you again the next time your Jeep is ready for service.

August 22, 2025

Tim and the crew are so very nice and make you feel very welcome and help with all your concerns More

by rcrawford405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your 5-star rating and we are happy to hear that Tim took great care of you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 21, 2025

Professional and quick service. Offered a courtesy car when I said I needed to arrange a ride. More

by kathysueruss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are so glad that our team provided you with quality and efficient service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

August 20, 2025

The appt was at 11:30 simple oil change and tire rotation and it took 3 hours! More

by Choiceexpress
Recommend Dealer
No
Employees Worked With
It took 3 hours for a oil and tires rotation had a appointment at 11 30 done at 230
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August 19, 2025

Timothy and Steve (I think that was his name) was awesome. Service was great as usual More

by tsweeney6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! We are so glad that our team consistently takes great care of you and that Timothy and Steve made this visit no different. We hope that you continue to choose us for all of your future automotive needs!

August 16, 2025

Brought my car in for an oil change service department was very friendly talk to the sales staff a little bit. They are very friendly and knowledgeable on what had rebates and what didn't the only complai More

by jodoinbrian
Recommend Dealer
Yes
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August 15, 2025

Professional staff provided a pleasant experience even during a computer meltdown in the service department. More

by r.crowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 14, 2025

Great experience. Fast service. Thank you for making the process easy. See you again next time. More

by tralioc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep not listed. Five stars
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Aug 19, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your 5 star review! Our service team would gladly welcome you back if you were in need of automotive care. Rest assured knowing we would make sure any of your future visits would be met with fast service and an overall great experience!

August 12, 2025

I always have a great experience when working with spitzer, and I will keep coming back because of the excellent service that I receive. More

by adam.sweet924
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2025 -

Spitzer CDJR Mansfield responded

Adam, we strive for 100% customer satisfaction, and we are glad that our team consistently provides you with a top-notch experience. We look forward to continue providing you with our best care in your visits to come!

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