Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
818 Reviews

818 Reviews of Spitzer CDJR Mansfield - Service Center

Sort by
March 22, 2025

Tim did a great job communicating with me! He kept me up to speed on my vans repair and everything was seamless! Great job! More

by sipes.dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us! We are glad that Tim took great care of you and kept you well informed throughout the process. We hope to see you again the next time you are in need of automotive service.

March 22, 2025

Best I have ever had! ! He had answers to ever question I ask him! He made our trip very pleasant! More

by CHARLOTTEMORRIS1973
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Mar 24, 2025 -

Spitzer CDJR Mansfield responded

Charlotte, thank you for your kind review! We strive for 100% customer satisfaction, and we are glad that our team provided you with 5-star service. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 22, 2025

I was impressed with the inventory on the lot. My salesperson was very informative about the truck I was interested in. We were able to make a deal I was very happy with. More

by NOT4BIGCAT23
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Tyler Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Report | Print
Mar 24, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your positive review! We are honored to have had the opportunity to work with you, and we are delighted that our team was both helpful and informative. Your satisfaction means so much to us. Congratulations on your new vehicle!

March 22, 2025

Professional, knowledgable, and honest. knew their job customer service oriented, and very friendly Punctual and dedicated More

by carmellocangemi
Recommend Dealer
Yes
Employees Worked With
Express service person
Report | Print
Mar 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! We are happy to hear that our team took great care of you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 17, 2025

Helpful, friendly staff. My salesman took very good care of me throughout the sales process. More

by MEDIC127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your excellent review! We are so appreciative of the opportunity to work with you, and we are delighted to hear that our team took great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 17, 2025

Hats off to the very caring and professional service department. Their follow thru and concerns about the repairs of my vehicle their highest priority. More

by Tom Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Tom, We appreciate your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that our team took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 17, 2025

Always a great and friendly experience. Super fast and reliable service, will continue to bring my vehicle back every time. More

by tim@pinnacle-brandmanagement.com
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Tim, Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are pleased to hear that our team provided you with nothing less. We look forward to continue serving you and your automotive needs with our best care in your visits to come!

March 16, 2025

Always courteous and caring and estimates are accurate. Managers are the very best in the business. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Jeff, We appreciate your positive review and we are happy to hear that our team is consistently kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 15, 2025

Very nice people in the service department. I got really good service and good car wash More

by BKEENER76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are pleased to hear that our team provided you with a top-notch service experience. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

March 14, 2025

When I called them to ask about the issue, they said that they couldn't find the leaking antifreeze. They never called me to tell me that they finally found it. More

by MOJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendra Weaver
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2025 -

Spitzer CDJR Mansfield responded

Mojo, We appreciate you taking the time to write this review on your service experience. We happy to hear that our service department was able to find the issue and we were able to get you out quick and easy!

1
...
11
12
13
...
82