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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
757 Reviews

757 Reviews of Spitzer CDJR Mansfield - Service Center

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January 10, 2025

Got me in quickly and the repair was thorough. The cost was very reasonable. Good experience. More

by TSWINEFORD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback on our dealership. We are thrilled to hear that we were able to provide you with the best prices for your services. Safe travels, We look forward to seeing you again for future services.

January 10, 2025

The service technician was wonderful. She was very professional, courteous, and kind. They did not recommend work that did not need to be done. More

by jdowman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saturday service person at the Jeep service center
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Jan 13, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality, Safe travels!

January 10, 2025

The sevice is great and I like that I am always greeted well every time I go back More

by mdrivera220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. To hear that we continually exceed your expectations truly makes our day! Please let us know when your vehicle is ready for its next service, even if it is not scheduled, Safe travels!

January 10, 2025

My service writer was amazing. Very helpful and informative. The real was replaced within a day and we were good to go! More

by KSTEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Spitzer CDJR Mansfield responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future, Safe travels!

January 10, 2025

The people that I delt with are very friendly. I was impressed. Great job. I will be back. More

by timtuttle59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service.

January 06, 2025

Service was amazing, very friendly staff and friendly environment, would definitely bring my car back again! More

by skylar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Austin
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Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Skylar, Thank you for your very kind review. We are delighted to hear that your service needs were all taken care of the day of service. The entire team at- Spitzer CDJR of Mansfield will be thrilled to hear that all our needs were met, and your willingness to recommend us to other's, thank you!

January 06, 2025

I absolutely love the customer service and all the mechanical work rgat I had done at your establishment. More

by OWENSSHELB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
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Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Owen, On behalf of everyone here at- Spitzer CDJR of Mansfield, thank you for your time and review. It's customer's like you that keep our departments striving for more, thank you. Safe travels and please let us know if you need anything else.

January 05, 2025

Friendly, helpful and efficient! Went in for an oil change and got a reminder that I should also get tires rotated. More

by DEBRAYFRAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Debra, Thank you for your time and feedback. We are delighted to hear that we were able to take care of all of your service needs from the oil change to rotating your tires. Safe travels and we look forward to serving your automotive needs again.

January 04, 2025

The staff was helpful and had solutions. I felt welcomed. Very satisfied with the work completed. More

by BKTOE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and your kind review. We are pleased to hear that our team was able to provide you with top-notch services your way. Safe travels and we look forward to seeing you when the time is right!

January 04, 2025

They were very nice and did all they could to help. Even though my issue could not be fixed. More

by deanrizer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Spitzer CDJR Mansfield responded

Dean, Thank you for taking the time to leave us this honest review. We strive to serve each and one of customers with the most upmost highest customer service. If you feel like nothing was resolved and would like to speak to a Manager, feel free to contact us at our dealership to further assist you. Safe travels and hope to speak to you soon.

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