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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
818 Reviews

818 Reviews of Spitzer CDJR Mansfield - Service Center

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February 22, 2025

Tim and Kendra took excellent care of me as usual. I have a high degree of trust in Spitzer. Thanks for taking care of our Pacifica, Wrangler, and Subaru! More

by lauragustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not sure who the mechanics are by name - but they are great!
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Feb 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are so glad that our team consistently takes great care of you and that Tim and Kendra made this experience with us no different. We hope that you continue to choose us for all of your future automotive needs!

February 21, 2025

Very one is very knowledgeable and genuinely cares for their customers. Great experience over all More

by KOZIMOR.RYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aric Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Remington Thompson
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Feb 21, 2025 -

Spitzer CDJR Mansfield responded

Ryan, Thank you for your time and feedback. We are delighted to hear that our entire team was able to assist you with all your questions and concerns. If you may have any questions, feel free to contact us at dealership. We would love to help!

February 21, 2025

Nice car selection that I didn’t get to browse or look for a deal because I was hung up on the uncertainty when I would get my car back. They only look at one thing per diagnostic, now I got to pay anothe More

by lavouiaspann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
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February 19, 2025

Easy to schedule appt. Real polite people. Got in at my convenience. Upon arrival young lady checked me in and got my vehicle right into service. Nice waiting room with am More

by Mikeap510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Nothacker, Austin Mcgowan
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Feb 21, 2025 -

Spitzer CDJR Mansfield responded

Mike, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

February 17, 2025

Good work keep me updated and inform on problem and inform me if about the work More

by RAYMONDWALDRUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! Your safety and satisfaction are our utmost priorities and we are glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 16, 2025

Excellent service and mechanics. Matt the General Manager even took time to talk to me and had the salesman stat the new Electric Charger in the showroom for me to hear. Cool car � More

by martylarsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Spitzer CDJR Mansfield responded

Marty, Thank you for sharing your positive experience with us. We are pleased to hear that our team took exceptional care of you throughout your visit. If there is ever anything more that we may assist you with, please do not hesitate to give us a call. Safe travels!

February 16, 2025

Always friendly staff. Got me in when my appointment was scheduled for and got it done quickly More

by kevjr82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! Your safety and satisfaction are our utmost priorities, and we are glad that our team consistently takes great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 15, 2025

After the original quote, more complications arose. ... The charges were much lower than I anticipated. Work was well done with the speed and expertise I trust. Hats off to all the service team and spec More

by Tom Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Spitzer CDJR Mansfield responded

Tom, Thank you for taking the time to rate our dealership. We are glad that Tim and the team took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you eve have any further questions or concerns.

February 14, 2025

Great service, friendly employes, job well done, glad I had a coupon you sent me, keep me on your mailing list More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this wonderful review! We are so glad that our team provided you with top-notch service. We wish you safe travels and we hope to see you again the next time you are in need of automotive service!

February 14, 2025

Tim is always wonderful. Disappointed that there were greasy footprints on car interior after service. More

by YAYASISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to write this review. Tim will be thrilled to hear he was able to provide you with top notch customer service but had a issue with your car services. We would like to speak to you more on this matter, please give us a call at our dealership to better assist you. Thank you for your time and patience.

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