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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
819 Reviews

819 Reviews of Spitzer CDJR Mansfield - Service Center

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February 01, 2025

Anthony helped me tremendously and made the car buying experience seamless. He was willing to find me the perfect car in the price range I was looking! More

by TROSSMAN2828
Recommend Dealer
Yes
Employees Worked With
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Spitzer CDJR Mansfield responded

We are thrilled to hear about you positive experience at- Spitzer CDJR Mansfield. Our entire dealership takes great pride in providing the best possible buying experience and Anthony will be thrilled to hear of your kind words.

January 31, 2025

My 22 Ram has been serviced at this dealership since buying it from them. The truck has quite a few problems for still having such low mileage. It's currently sitting at dealership waiting for more repa More

by CHRISMSNGER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Wolford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are sorry to hear that your 22 Ram has been having issues. We would love to speak to you more on this matter. If you would give us the opportunity, please give us a call at our dealership and ask for our Service Manager available. Thank you for your time and patience.

January 31, 2025

Everything went very good Kendra is great Spitzer is great also had alignment done to my car and I'm very happy with the results More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Spitzer CDJR Mansfield responded

Johnny, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. Kendra will be thrilled to hear your very kind words about her, thank you. We look forward to seeing you again when your vehicle is ready for its next service.

January 31, 2025

Very nice and informative. It was car washed off clean from salt, got a veteran discount thank you. More

by ozzie007!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are so glad that our team was both kind and informative throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

January 31, 2025

Very friendly and worked quickly. Waiting area was comfortable and clean. Service center had battery for key fan in stock! More

by Terbo321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

January 31, 2025

I bring my car here for oil changes even though I bought it at a different Spitzer, they are always wonderful. More

by m.m200409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are glad that our team consistently takes great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels.

January 31, 2025

Tim went above and beyond with my service needs, and updating me with all the details along the way. More

by KOVINCHICKCASSANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Spitzer CDJR Mansfield responded

Cassandra, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Tim will be thrilled to hear that you added him to your stellar review, thank you. We look forward to seeing you again when it is time for your next service.

January 27, 2025

Communication was excellent up to the point of repair. A part or labor delay from another customer tied up a lift which turned this repair into several hours from the 30 minutes originally planned for. More

by Enewmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to write this review. We are very sorry to hear that your experience wasn't up to par. We would love to see how we can change your review to a better one, if you would like to speak to a service manager they will be more than welcome to help you out. Thank you for your time and patience.

January 26, 2025

Arrived early they got me in ahead of time and got me on my way. Very friendly staff. Nice coffee machine.. More

by Lulupnut99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us! We are glad that our team took great care of you and your automotive needs. We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

January 25, 2025

Professional prompt service! Very attentive and willing to listen to my concerns. Pricing was fair. Happy to recommend them. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan was well-informed and very helpful
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Jan 27, 2025 -

Spitzer CDJR Mansfield responded

Brian, Thank you for your positive review and recommendation! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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