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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.6
845 Reviews

845 Reviews of Spitzer CDJR Mansfield - Service Center

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March 03, 2025

Very open and willing to help with my needs Good at communicating and getting back to me quickly More

by NHOLLOWAY04
Recommend Dealer
Yes
Employees Worked With
Alan Beran
Mar 03, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! We are happy to hear that our team provided you with the quality care that you so much deserve. We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

March 03, 2025

They went out of their way to complete old recalls on our trucks that was missed over the year ,Thank you More

by dennis.golden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aric Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Spitzer CDJR Mansfield responded

Dennis, Thank you for your wonderful review! We are happy to hear that our team took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 03, 2025

I bought my Jeep from them 2 years ago and used their service. They have always been able to help me and provide a great service for my Jeep Gladiator I appreciathe crew in Mansfield More

by DOOZLER78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are so glad that our team consistently takes great care of you and your Jeep's needs. Your safety and satisfaction are our utmost priorities. We wish you the safest of travels until we meet again!

February 27, 2025

The service team is great! Kendra does an exceptional job in having the service completed as requested. More

by DEWKSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your kind review! Your safety and satisfaction are our utmost priorities, and we are glad that Kendra got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 27, 2025

Very good customer service, Very helpful with my problem and service was fast and complete. More

by WFOX45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! We are so glad that our team got your automotive needs taken care of- quickly and efficiently. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 26, 2025

Very kind checked on us frequently to let us know what was going on with our car kept us updated More

by OOOHANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aric Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 22, 2025

Tim and Kendra took excellent care of me as usual. I have a high degree of trust in Spitzer. Thanks for taking care of our Pacifica, Wrangler, and Subaru! More

by lauragustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not sure who the mechanics are by name - but they are great!
Feb 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are so glad that our team consistently takes great care of you and that Tim and Kendra made this experience with us no different. We hope that you continue to choose us for all of your future automotive needs!

February 22, 2025

Very good experience, all around. Will definitely be going back to spitzer dodge/ram/jeep More

by LORILRUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are glad that our team provided you with a top-notch experience and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

February 21, 2025

Very one is very knowledgeable and genuinely cares for their customers. Great experience over all More

by KOZIMOR.RYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aric Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Remington Thompson
Feb 21, 2025 -

Spitzer CDJR Mansfield responded

Ryan, Thank you for your time and feedback. We are delighted to hear that our entire team was able to assist you with all your questions and concerns. If you may have any questions, feel free to contact us at dealership. We would love to help!

February 21, 2025

Nice car selection that I didn’t get to browse or look for a deal because I was hung up on the uncertainty when I would get my car back. They only look at one thing per diagnostic, now I got to pay anothe More

by lavouiaspann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
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