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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
803 Reviews

803 Reviews of Spitzer CDJR Mansfield - Service Center

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January 16, 2025

Service was scheduled and parts ordered. Service was completed in a timely manner on the first visit to the dealership. More

by Shelbilies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your experience with us. We are glad to hear your trip to- Spitzer CDJR Mansfield was so pleasant. We look forward to the next opportunity to serve your automotive needs, Safe travels!

January 14, 2025

I love spitzer's they are a very wonderful people do it help you they are very nice and very polite I love going back to spitzer's automotive store More

by greatdad19603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review. We are honored that our team was able to provide you with top-notch customer service. The entire team will be thrilled to hear your very kind words, thank you. Safe travels!

January 13, 2025

I am a long time customer of Spitzer dealership, I have had good service and car buying history with Spitzer . I have bought 7 vehicles here . More

by VINCETAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stephan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Spitzer CDJR Mansfield responded

Vince, On behalf of everyone here at- Spitzer CDJR Mansfield, thank you for your review and your loyalty to our dealership. We understand that you have several of choices when it comes to choosing a dealership, so thank you for choosing us for this experience. Safe travels, Please let us know if there is anything else we can assist you with.

January 12, 2025

I had a pleasant experience when I had to take my Jeep for a replacement part. The check-in people were pleasant and professional. The gentleman that took me home and picked me up (Johnny) was very pleasa More

by Bea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe his name was Johnny. He took me home and picked me up.
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Jan 13, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experiences at- Spitzer CDJR Mansfield. Johnny will be overly excited to hear that you added him to your splendid review, thank you. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help, Safe travels!

January 12, 2025

They went out of their way to help me to get my truck fixed. Also what was still needed to be fixed. More

by Luci63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Spitzer CDJR Mansfield responded

Luci, Thank you for your very kind review. We are delighted to hear that your experiences with us have been so positive and you are totally confident in our expertise and services to your truck. Safe travels, If there is anything else we can assist you with please let us know.

January 11, 2025

Customer service staff is awesome i enjoy working with them. Very fast service too. Love it More

by Angmiller2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your continued loyalty. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call! Safe travels!

January 10, 2025

My service writer was amazing. Very helpful and informative. The real was replaced within a day and we were good to go! More

by KSTEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Spitzer CDJR Mansfield responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future, Safe travels!

January 10, 2025

The service technician was wonderful. She was very professional, courteous, and kind. They did not recommend work that did not need to be done. More

by jdowman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saturday service person at the Jeep service center
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Jan 13, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality, Safe travels!

January 10, 2025

The sevice is great and I like that I am always greeted well every time I go back More

by mdrivera220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. To hear that we continually exceed your expectations truly makes our day! Please let us know when your vehicle is ready for its next service, even if it is not scheduled, Safe travels!

January 10, 2025

Spitzer service center has always done a great job of being tentative, informative, and delivering great service with a smile. They certainly go the extra mile to ensure your needs are met, even if you’r More

by MatthewDasies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nothacker
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Jan 13, 2025 -

Spitzer CDJR Mansfield responded

Matthew, Thank you for your time and kind review. We are pleased to hear that you had such a positive experience with the team here at- Spitzer CDJR Mansfield. We look forward to working with you again in the future, Safe travels!

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