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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
762 Reviews

762 Reviews of Spitzer CDJR Mansfield - Service Center

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November 16, 2024

I brought my car in because the screen works intermittently. Since it is intermittent it is harder to diagnose. Kendra and Drew talked to me after the car was checked and gave me some suggesti More

by DDAVIS2743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew, the mechanic who talked to me after checking my car.
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Nov 21, 2024 -

Spitzer CDJR Mansfield responded

We appreciate you taking the time to leave us this 5-star rating! Our guests' satisfaction is our top priority, and we hope that you do not hesitate to give us a call if you have any further questions or concerns.

November 16, 2024

Great service… Easy to make appointment. Service person Tim a was a my contact and he kept me well informed about progress on the service. When I picked up my car it was fixed and had been t More

by sgharmon5472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this wonderful review! We are glad that Tim took great care of you and kept you well informed throughout the process. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

November 16, 2024

Quality professional service ,Tim is a great service writer and the technicians are top quality very knowledgeable More

by billgill1141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gill
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Nov 21, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that Tim provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

November 16, 2024

I love the car wash,I’ve stopped and asked questions always satisfied!with the professionalism of all the staff! More

by PHILLOUGHERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! Providing 5-star service is so important to us, and we are delighted that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

November 16, 2024

Everyone worked well together and kept my husband and I updated on my cars progress and needs. More

by PLYMOROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you and your husband and kept you well informed throughout the process. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 15, 2024

Why does it take an hour and 30 minutes for an oil change? Every time I get an oil change here, I regret my decision More

by LOGAN.OSBORNE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 09, 2024

Super nice people and great service with no xx! Even offered a ride home since vehicle remained overnight. More

by duanne1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard, Brian Arbutina
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Nov 14, 2024 -

Spitzer CDJR Mansfield responded

We are delighted that our team provided you with the A+ service that you so much deserve. Our guests' satisfaction is our utmost priority. Thank you and safe travels!

November 08, 2024

Great service always, staff are amazing! They work well with my schedule and stay true to their time line. More

by KDRAMEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are glad that our team consistently takes great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 08, 2024

Easy to work with. Understood my situation and got me in quick. Excellent Service all around More

by Husky-Golfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Report | Print
Nov 14, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are glad that our team provided you with a quick and efficient experience. We wish you safe travels and we hope to see you again the next time you are in need of automotive service!

November 06, 2024

Kendra was very helpful and friendly I wouldn’t not take my car anywhere else More

by RHONDABRUMFIELD1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stephan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Spitzer CDJR Mansfield responded

We appreciate you leaving Kendra this 5-star rating! It is an honor to have earned your confidence and loyalty and she and the team will certainly continue to provide you with our best care in your visits to come. Safe travels!

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