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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
763 Reviews

763 Reviews of Spitzer CDJR Mansfield - Service Center

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November 06, 2024

Kendra was very helpful and friendly I wouldn’t not take my car anywhere else More

by RHONDABRUMFIELD1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stephan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Spitzer CDJR Mansfield responded

We appreciate you leaving Kendra this 5-star rating! It is an honor to have earned your confidence and loyalty and she and the team will certainly continue to provide you with our best care in your visits to come. Safe travels!

November 04, 2024

Tim is the absolute best! ! Always ready to help and always explains everything that's going on. He's wonderful! More

by JMDIGLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Thank you for leaving Tim this excellent review! We are delighted that he consistently provides you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities. We wish you safe travels and we hope to see you again the next time you are in need of automotive service!

November 03, 2024

They are very professional and knowledgeable when it comes to servicing vehicles, and are very thorough in their explanations for car maintenance. More

by SGUENTHER2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
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Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are delighted that our team took great care of you and kept you well informed throughout the process. We hope to see you again the next time you are in need of automotive service. Take care!

November 02, 2024

Had brand new brakes and rotors put on my rotors on the back are already scratched, and no one has given me a call back after spending $1,200😤😡 More

by joshuanixon12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 01, 2024

Awesome staff person, Kendra Weaver, greeted me as I drove into the service area and took care of my vehicle while I waited inside the dealership. I must say it’s the nicest waiting area I have ever bee More

by gwhiteley31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us! We are delighted that Kendra took great care of you and your automotive needs. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

November 01, 2024

Kendra explained to me the repairs that needed to be done and the time required. I felt I was treated with respect and a valued customer. More

by DKUGLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra
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Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this 5-star rating! Our guests' satisfaction is our utmost priority, and we are glad that Kendra provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 31, 2024

The people were very friendly. The service was performed quickly. Overall it was a good experience. More

by kstover229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Report | Print
Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your excellent review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

October 31, 2024

Thank you for getting me in quickly and everything being seamless. Great Customer Service. Thank you again!!!! More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Maggie, thank you for your positive review! We are glad that our team provided you with a quick and efficient experience. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

October 28, 2024

Prompt reliable service with terrific service advisors. Always on time. Estimates are accurate I really appreciate the computers being reset More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Spitzer CDJR Mansfield responded

Jeff, Thank you for leaving us this positive review! We are happy to know that our team were prompt, reliable and terrific. Please do not hesitate to let us know how we may be of further service to you.

October 26, 2024

They were very informative and fast, and we very helpful with information and the scheduling. More

by josephdkarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Spitzer CDJR Mansfield responded

Joseph, Providing quality and efficient service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very informative, helpful and fast. We wish you safe travels until we meet again!

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