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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
755 Reviews

755 Reviews of Spitzer CDJR Mansfield - Service Center

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April 21, 2025

Very conscious of my time, kept me informed. Very conscious of my time, kept me informed. Nice waiting area. More

by cjd
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
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Apr 21, 2025 -

Spitzer CDJR Mansfield responded

CJD, Thank you for your time and feedback. To hear that we continually exceed your expectations truly makes our day. We look forward to the next opportunity to serve you again.

April 18, 2025

Good service, letting me know what needs Tobe fix which is high on my list!! Thanks for all your people do a great job!! More

by dgemzer107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are happy to hear that your vehicle was fixed and back on the road so quickly. Our entire dealership will be honored to hear you were so pleased with their amazing customer service.

April 18, 2025

We had a great experience and they had us in and out very quickly…. We would highly recommend this dealership More

by TRACYMORGAN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Spitzer CDJR Mansfield responded

Tracy, Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues. Thank you for your recommendation.

April 17, 2025

Very polite and friendly, she saved me money , by giving me a coupon. Over all no complaints More

by dnorr69.en
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Spitzer CDJR Mansfield responded

Norr, Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! We look forward to seeing you again!

April 17, 2025

Excellent service. Worked me in extremely quickly, as I am leaving the state. Very kind and knowledgeable. I also appreciate the kid friendliness! More

by Mrlong4290
Recommend Dealer
Yes
Employees Worked With
Tim
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Apr 18, 2025 -

Spitzer CDJR Mansfield responded

Mr. Long, Thank you for sharing this kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your vehicle needs!

April 16, 2025

They had very professional and efficient service before, during and after the purchase. They also had great follow up. More

by LATOYA.CAPERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
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Apr 17, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 15, 2025

I usually have great service it was just ok this time. I asked when I scheduled if they would have the part. I was told by Steve that he would make sure it was available. They didn’t have the right part b More

by jen73rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Apr 16, 2025 -

Spitzer CDJR Mansfield responded

Jen, Thank you for taking the time to write this honest review. We are very sorry to hear that your service experience was way too long and expected it to be finished sooner. We understand your frustration and confusion, we would like the opportunity to speak to you on this matter. Please give us a call at our dealership and ask for the Service Manager. We would be glad to help!

April 14, 2025

The service and employees are the best. Been going to spitzers since my dad. He always got his cars from them and now I do. More

by Tsweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your amazing review! We are honored that you have continuously confide in us with your automotive needs, and we are glad that our team consistently provides you with top-notch service. Please do not hesitate to give us a call if we may ever be of further assistance to you. Take care!

April 13, 2025

She was very helpful and her time to help me great person good to work with More

by BOBCAROLCHAPMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your 5-star review! We are pleased to hear that our team provided you with top-notch service throughout your visit. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs.

April 12, 2025

Super duper Super duper super hero super level of legend status Super super super super More

by theosuchemist
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
Report | Print
Apr 14, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this 5-star review! We strive for 100% customer satisfaction and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

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