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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
838 Reviews

838 Reviews of Spitzer CDJR Mansfield - Service Center

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August 12, 2025

Courteous,fast and satisfied with the work. Clean,relaxing environment Friendly and knowledgeable well respected staff. More

by Harris.sarah05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your kind review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Take care!

August 09, 2025

Our van was in a shop for 3 months. Is not fixed. You guys do not know how to fix it. It is Chrysler Pacifica hybrid. End up learning that you guys moved our van to other dealer in Shel More

by Mccm
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 09, 2025

Great Allowance of time. Updated notification and coordination of issues. Easy pick up and payment for work completed reasonable. More

by Josh Roelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2025 -

Spitzer CDJR Mansfield responded

Josh, thank you for sharing your positive experience with us. We are glad that our team took great care of you and kept you well informed throughout your service visit. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 06, 2025

Great place for service! Staff always welcoming and friendly! And the waiting area is the best!! More

by gwhiteley31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2025 -

Spitzer CDJR Mansfield responded

Providing top-notch service is so important to us, and we are glad that our efforts consistently meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Thank you and safe travels!

Aug 15, 2025 -

gwhiteley31 responded

Intend to keep my cars service with Spitzer!

August 05, 2025

I have had my truck in for repairs with an extended warranty 2 times , it took a week to do the repairs , and the issue is still there, so I'll have to have the truck in the shop yet again for who know More

by REAPER1138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Wolford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 05, 2025

I was really happy with the way I was informed about my car and the progress More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2025 -

Spitzer CDJR Mansfield responded

Rod, thank you for your positive review! We are so glad that our team took great care of you and kept you well informed throughout the process. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 03, 2025

As soon as I got my car back it had trouble starting with no trouble prior. A few days later, I had to buy a new battery, was having all kinds of issues. Not sure what they messed up with my battery doing an More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 03, 2025

These people always take great care of our vehicles. You get exactly what you need and they don't try to up-sale my wife unnecessarily stuff. No reason for us to go elsewhere! Had them rotate the 5th More

by TONY8355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Spitzer CDJR Mansfield responded

Tony, Thank you for the great review! We are honored for your loyalty to Spitzer Motors of Mansfield Services and we are glad that our team provided you with quality care on your wife's Jeep. It is always our pleasure to assist you in any way possible!

August 02, 2025

They try there best. Sometimes feels like nothing organized and have to wait a very on long time More

by HEATHER.HEFFELFINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
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August 02, 2025

They have always taken good care of the vehicles we got from them. They are easy to work with More

by RDAPP847
Recommend Dealer
Yes
Employees Worked With
Not sure of service department name
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Aug 05, 2025 -

Spitzer CDJR Mansfield responded

The team at Spitzer Motors of Mansfield thanks you for your loyalty! We wish your positive experience with us encourages you to reach out for any of your future car maintenance needs. Safe travels!

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