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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
766 Reviews

766 Reviews of Spitzer CDJR Mansfield - Service Center

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May 06, 2025

I don't feel they did everything they could. Didn't figure out the issue. More

by PIGG23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Gilliam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Spitzer CDJR Mansfield responded

Pigg, We apologize for the unfortunate experience. We strive to make customers visits a great one, please give us a call at our dealership and ask or the Sales Manager. We would love to help you.

May 02, 2025

They took great care of me and my vehicle. Will use them again in the future. More

by jeffcurtis1968
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
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May 08, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are glad that our team took great care of you and we look forward to continue providing you with the same 5-star service in your visits to come!

April 30, 2025

Easy to work with, and very friendly. They set the proper expectations and my vehicle was completed in the expected time frame while I waited. More

by bbmb32
Recommend Dealer
Yes
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May 08, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your positive review and we are glad that our team provided you with a 5-star experience. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 30, 2025

Tim Wolford was great on taking care of my issues. Just not happy i had to come back so many times to get the tires taken care. Tim always kept me posted on what was happening and he did great correcti More

by tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Spitzer CDJR Mansfield responded

Tina, Thank you for taking the time to rate our dealership. We are glad that Tim got your automotive needs thoroughly resolved. Please do not hesitate to give us a call if you have any further questions or concerns.

April 29, 2025

Great service Kendra took good care of me and my vehicle. Kept me updated also. More

by Ssuch0497
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
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Apr 30, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are glad that Kendra took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 29, 2025

The staff is always very nice and knowledgeable. I always get greeted with a smile and the staff is always very friendly. More

by ARCOVER84
Recommend Dealer
Yes
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Apr 30, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! We are happy to hear that our team consistently provides you with the A+ service that you deserve and we hope that you continue to choose us for all of your future automotive needs. Take care!

April 26, 2025

Service was great and fast! No complaints at all. I Like the free car wash! Everyone was friendly More

by NURSEOATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service.

April 25, 2025

Great service, great job of fluid replacement and fuel line cleaning, Cherokee ran great during our trip to NC More

by TP.BAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Spitzer CDJR Mansfield responded

Your safety and satisfaction are our utmost priorities, and we are glad that our team got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Thank you and safe travels!

April 24, 2025

Great customer service , been using for years! !! Kendra is very attentive and cares about her customers More

by NEWHAVENAUTO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that Kendra consistently takes great care of you. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 23, 2025

Enjoyable, knowledgeable, friendly , polite, goes above and beyond! Recommend to everyone. Service is GREAT!!!!!! Love this dealership!!!!! More

by Sundaynightwrinkles
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
Report | Print
Apr 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review and recommendation! Providing a 5-star experience is always our goal, and we are glad that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

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