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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.6
858 Reviews

858 Reviews of Spitzer CDJR Mansfield - Service Center

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September 04, 2025

Truck broke down had it towed to your facility and you all communicated and completed in the timely manner that I needed. Thanks More

by tm3
Recommend Dealer
Yes
Employees Worked With
Jessica but everyone I spoke with was great
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Sep 10, 2025 -

Spitzer CDJR Mansfield responded

It was our pleasure to assist you during a possibly stressful situation. Please know your safety and satisfaction are of the utmost importance to us so our team is here to be of any help for any of your automotive needs. Please feel welcome to contact us if we can be of service to you at any point!

September 04, 2025

The Service team was good, kept me posted on my repairs and answered all my questions. More

by dvshenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking time to leave us your review! It means a lot to us to receive your feedback appreciating our transparency on our services. We warmly invite you to visit us again for any of your automotive care needs.

September 04, 2025

Clean . The people in service department was friendly got the job done in a timely manner More

by kathy.rose101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
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Sep 10, 2025 -

Spitzer CDJR Mansfield responded

Thank you for the outstanding review Kathy! We are honored by your feedback about our clean facility and friendly staff. We look forward to the chance to provide you with excellent service again the next time you need automotive care.

August 29, 2025

Took numerous attempts to make an appointment. Problem is not corrected and comparison vehicle that was tested to mine was not exactly the same. More

by TATCAHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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August 29, 2025

They got me in as scheduled ,took1. 15 Hr. Not bad Thank you for the service More

by schuken1962
Recommend Dealer
Yes
Employees Worked With
Don't have paper work with me at this time
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Sep 05, 2025 -

Spitzer CDJR Mansfield responded

Your feedback is well received! We hope to have an opportunity to assist you again in the future. It would be our pleasure to serve you.

August 28, 2025

I was well pleased with the entire process. Work was well done and really appreciated the courtesy drive home and later that day, the delivery of the car. More

by JOHNCLAUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2025 -

Spitzer CDJR Mansfield responded

Your positive feedback is much appreciated John! We hope our services were to your satisfaction, it would be our delight to have another opportunity to serve you so. Well wishes from our team!

August 27, 2025

Tim was very helpful and very nice in the service department…… kept me updated very efficient….. They did a great job. More

by LOUIERAUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2025 -

Spitzer CDJR Mansfield responded

Tim and our team work diligently to kindly help our customers get their vehicles serviced efficiently. Please rest assured we value transparency on our automotive work because we want you to feel confident in the quality work we do. We encourage you to visit us for any of your automotive care.

August 27, 2025

The people I dealt with mainly Tim Wolford were very professional and courteous and knowledgeable. At 83 I am not seeing that kind of service these days. Thanks for waiting I'm sorry it took so long a More

by CCDETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
Report | Print
Sep 05, 2025 -

Spitzer CDJR Mansfield responded

Your positive feedback for Tim is greatly appreciated! We look forward to assisting you on your next visit. Until then we wish you safe travels!

August 25, 2025

I was impressed when I called in, to get an appointment for my car. I spoke with a really nice customer service representative. He was able to give me an appointment, right away. Fast service, professiona More

by redhattergg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 24, 2025

Spitzer Jeep service department is the best! As a female, I have encountered some very unpleasant dealerships in the past. I always feel safe and well taken care of at spitzer. The Jeep service More

by jillwaite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Spitzer CDJR Mansfield responded

Thank you for writing about your positive experience with us! We are so glad to hear our team was welcoming because it is truly a mission of ours to make all of our customers feel welcome. Please feel reassured that we will take great care of you and your vehicle because your safety and satisfaction is our priority!

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