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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
763 Reviews

763 Reviews of Spitzer CDJR Mansfield - Service Center

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October 19, 2024

Was not aware that I had to drop off my car, so I waited for it. It was 2 1/2 hours before they came out and told me what was going on. After six hours could not figure out what was the problem More

by kballhsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendra Weaver
3.0
This rating includes all reviews, with more weight given to recent reviews.
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October 18, 2024

Very helpful. Takes the time to explain the situation and makes good suggestions for. Us to consider More

by JLUEDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Spitzer CDJR Mansfield responded

Thank you for leaving us this amazing review! We are happy to know that our team was very helpful and took the time to explain the situation to you and made good suggestions for you to consider. Please do not hesitate to let us know how we may be of further service to you.

October 16, 2024

I would give them a zero if I could! $6900 in part and labor, and a month in their shop. Truck returned without being repaired. They don’t care that I’m not happy. They told me they have More

by LBuck179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Gilliam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
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October 16, 2024

Top-notch staff, excellent communication skills, and an overall friendly atmosphere. The highly knowledgeable staff answered all questions. More

by carmellocangemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Spitzer CDJR Mansfield responded

We appreciate your positive review! Providing thorough and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 16, 2024

Quick and efficient and helpful with the service preformed will use them again next time More

by RICK.SANCHEZ9135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Spitzer CDJR Mansfield responded

Rick, Providing quick and efficient service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were helpful. We wish you safe travels until we meet again!

October 15, 2024

Always respectful of my time as I usually sit and wait for my service to be completed. More

by cjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your kind review! We are glad that our team consistently provides you with a smooth, top-notch experience. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!

October 12, 2024

WAS ABLE TO GET ME IN RIGHT AWAY. STAFF WAS FRIENDLY AND KEPT ME UP TO DATE ON THE PROCESS. More

by bigbrwnizz70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Oct 15, 2024 -

Spitzer CDJR Mansfield responded

We are grateful for you leaving us this wonderful review! We are pleased to know that our team was friendly and kept you up to date on the process. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 09, 2024

Excellent service, very convenient to use, clean, friendly environment. Service personnel were courteous and friendly More

by N111WS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Spitzer CDJR Mansfield responded

Providing impeccable and quality service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were courteous and friendly. We wish you safe travels until we meet again!

October 09, 2024

Kendra was a real sweetheart to talk to on the phone. Very willing to help me out. More

by BarryTrowbridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Spitzer CDJR Mansfield responded

Barry, We appreciate you for leaving Kendra this stellar review! We are delighted to know that she was very willing to help you out. If there is ever anything more that we may help you with please do not hesitate to let us know.

October 09, 2024

Everyone in the service department is so helpful, I enjoy having my vehicles serviced and talking to Tim, Tiffany and Kendra. More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Spitzer CDJR Mansfield responded

Albert, Providing exemplary and quality service is so important to us here at Spitzer CDJR Mansfield and we are glad that Tim, Tiffany and Kendra's efforts could meet your satisfaction! We are thrilled to know that they were so helpful. We wish you safe travels until we meet again!

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