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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
838 Reviews

838 Reviews of Spitzer CDJR Mansfield - Service Center

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November 16, 2024

Great service… Easy to make appointment. Service person Tim a was a my contact and he kept me well informed about progress on the service. When I picked up my car it was fixed and had been t More

by sgharmon5472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this wonderful review! We are glad that Tim took great care of you and kept you well informed throughout the process. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

November 15, 2024

Why does it take an hour and 30 minutes for an oil change? Every time I get an oil change here, I regret my decision More

by LOGAN.OSBORNE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 09, 2024

Super nice people and great service with no xx! Even offered a ride home since vehicle remained overnight. More

by duanne1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard, Brian Arbutina
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Nov 14, 2024 -

Spitzer CDJR Mansfield responded

We are delighted that our team provided you with the A+ service that you so much deserve. Our guests' satisfaction is our utmost priority. Thank you and safe travels!

November 08, 2024

Great service always, staff are amazing! They work well with my schedule and stay true to their time line. More

by KDRAMEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are glad that our team consistently takes great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 08, 2024

Easy to work with. Understood my situation and got me in quick. Excellent Service all around More

by Husky-Golfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Report | Print
Nov 14, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are glad that our team provided you with a quick and efficient experience. We wish you safe travels and we hope to see you again the next time you are in need of automotive service!

November 06, 2024

Kendra was very helpful and friendly I wouldn’t not take my car anywhere else More

by RHONDABRUMFIELD1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stephan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Spitzer CDJR Mansfield responded

We appreciate you leaving Kendra this 5-star rating! It is an honor to have earned your confidence and loyalty and she and the team will certainly continue to provide you with our best care in your visits to come. Safe travels!

November 04, 2024

Tim is the absolute best! ! Always ready to help and always explains everything that's going on. He's wonderful! More

by JMDIGLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Thank you for leaving Tim this excellent review! We are delighted that he consistently provides you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities. We wish you safe travels and we hope to see you again the next time you are in need of automotive service!

November 03, 2024

They are very professional and knowledgeable when it comes to servicing vehicles, and are very thorough in their explanations for car maintenance. More

by SGUENTHER2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Report | Print
Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are delighted that our team took great care of you and kept you well informed throughout the process. We hope to see you again the next time you are in need of automotive service. Take care!

November 02, 2024

Had brand new brakes and rotors put on my rotors on the back are already scratched, and no one has given me a call back after spending $1,200😤😡 More

by joshuanixon12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 01, 2024

Kendra explained to me the repairs that needed to be done and the time required. I felt I was treated with respect and a valued customer. More

by DKUGLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra
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Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this 5-star rating! Our guests' satisfaction is our utmost priority, and we are glad that Kendra provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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