Spitzer CDJR Mansfield - Service Center
Ontario, OH
756 Reviews of Spitzer CDJR Mansfield - Service Center
Friendly and got the job done as promised. Same same same same same same same same Same same same same same same same same More
Great staff. Very helpful with answering questions and knowledgeable about said questions! Definitely will recommend to others. Very helpful with answering questions and knowledgeable about said questions! Definitely will recommend to others. More
Took a long time for an oil change. It was good when they were done It was good when they were done More
Great place for service and maintaining your ride. Timothy Wolford took care of my 2019 Cherokee last Thursday. He told me my tires were rotated along with 2 year contract has 4 oil changes left. Th Timothy Wolford took care of my 2019 Cherokee last Thursday. He told me my tires were rotated along with 2 year contract has 4 oil changes left. Thank you Tim! More
Spitzer is just a great dealership. They have awesome employees that know what they're doing. They have awesome employees that know what they're doing. More
Very disappointed…the fact that I have been waiting almost 2 1/2 months for my replacement radio, and for my headlight to be fixed. Every time I get an update from the service center, it’s always anoth almost 2 1/2 months for my replacement radio, and for my headlight to be fixed. Every time I get an update from the service center, it’s always another week out and let’s see in the parts come in. You would think customer service would do something to expedite the order and find some sort of work around. Plus, I should not have to be the one to call for an update. I’ve waited weeks at a time to get any type of update. Like I said, it’s always the same, have to wait…TOTAL xx!!!! More
Disappointed in the manufacturer more than the dealer. Bought our 12th Stellantis vehicle used. 6,000 miles over warranty expiration rear differential goes out and no goodwill offering. Additionally, Bought our 12th Stellantis vehicle used. 6,000 miles over warranty expiration rear differential goes out and no goodwill offering. Additionally, was told it needs brakes, I replaced my rear differential myself, Brakes were well beyond 60% remaining. Lastly, I asked to have the corrosion repaired under warranty and was told no because I didn’t buy new. Because of this, I’ll be trading in my Durango, Fiat 500 and wrangler for another brand. Very disappointed in the brand that I’ve been extremely passionate and loyal to for many years. Good luck Stellantis, last dollar I’ll spend with your organization. More
The customer service is excellent. I enjoyed working with Kendra Weaver.She kept me informed the whole time I enjoyed working with Kendra Weaver.She kept me informed the whole time More