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Spitzer CDJR Mansfield - Service Center
Ontario, OH
808 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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808 Reviews of Spitzer CDJR Mansfield - Service Center
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Verified Customer
August 25, 2024
Bought a brand new Dodge Durango and the entire vehicle has orange peel! After having my vehicle for five days they only attempted to have the one door fixed. The rest of the car still looks terrible! When has orange peel! After having my vehicle for five days they only attempted to have the one door fixed. The rest of the car still looks terrible! When I took my car to the paint shop he explained that my WHOLE CAR would need wet sanded and buffed to see if that would resolve the issue. Instead Spitzer just had them do one door that I originally pointed out the worst spot. I explained to them before I even dropped my car off the while car needed fixed. If I could give this car back and go buy another explorer I would in a second! Buying a Dodge Durango is one of the biggest most costly expenses ever! And of course I am getting no help and no one else seems to mind but I guess it is not their money. I will be taking my car back again on Monday and talking with the service manager. The fact they have had my car multiple times and never once done anything to compensate the gas, time involved or hassle of the back in forth is absolutely ridiculous! More
by HLantz
Employees Worked With
August 24, 2024
Friendly customer service. Attention to detail. Tim & Colton are excellent Time they had the car longer than expected Attention to detail. Tim & Colton are excellent Time they had the car longer than expected More
by jonnibloecher
August 24, 2024
Very professional! Fast service! Explained things very well! Costs were very reasonable!’ Will have car serviced there again. Thank you! Fast service! Explained things very well! Costs were very reasonable!’ Will have car serviced there again. Thank you! More
by JOHNCLAUSS
Employees Worked With
Nathan Collins
August 24, 2024
Always pleasant and friendly. I keep coming here for service, even after my warranty period as they generally take pretty good care of me and my car. 🙂 I keep coming here for service, even after my warranty period as they generally take pretty good care of me and my car. 🙂 More
by SUZIEQCRAWFORD
Employees Worked With
Other Employees :
Also young man that I had never seen before in the service center.
August 24, 2024
I am very satisfied with my experience with Spitzer Jeep - both with the sales and service departments. - both with the sales and service departments. More
by SUZE9002
Employees Worked With
August 23, 2024
The Service Advisors are courteous and professional and take care of your needs. Service was performed in a timely manner. take care of your needs. Service was performed in a timely manner. More
by DMUSSER694
Employees Worked With
August 18, 2024
Service Staff is knowledgeable, very professional and friendly. I would recommend their dealership to others for sure. friendly. I would recommend their dealership to others for sure. More
by sdanals1
Employees Worked With
August 17, 2024
Kendra was amazing! She worked tirelessly to grt my issues resolved. The service team was great as well! Thank you! She worked tirelessly to grt my issues resolved. The service team was great as well! Thank you! More
by Tiffany D
