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Spitzer CDJR Mansfield - Service Center
Ontario, OH
792 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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792 Reviews of Spitzer CDJR Mansfield - Service Center
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June 04, 2024
They have bent over backwards trying to get my issues taken care of. They are giving me a free detail job because if the front windshield issue. I greatly appreciate it. taken care of. They are giving me a free detail job because if the front windshield issue. I greatly appreciate it. More
by tina
Verified CustomerEmployees Worked With
Colton
June 02, 2024
I went in for an oil change and tire rotation on my ‘23 Kia. I was told my tires were completely bald and referred down the road to get a new set (which I did). They still rotated the tires and charged me Kia. I was told my tires were completely bald and referred down the road to get a new set (which I did). They still rotated the tires and charged me even though it was a complete waste. I wish this would’ve been asked to not do and I would have passed on this. More
by JESSIE.HAWES88
Employees Worked With
Not sure of name
June 02, 2024
The issue with my car was quickly found. the parts were ordered and the service was completed. the parts were ordered and the service was completed. More
by M_STUDER2005
June 01, 2024
Everyone one was very knowledgeable and friendly. I will continue to do business there in the future. I will continue to do business there in the future. More
by max
Employees Worked With
June 01, 2024
Had prompt service appointment and great customer service. Good quality professional job and friendly staff. service. Good quality professional job and friendly staff. More
by weisssteven127
June 01, 2024
Top notch. Colton and another person (sorry, didn't catch her name), stayed after work hours on a Friday to help me out. Long story short, Colton said he would Colton and another person (sorry, didn't catch her name), stayed after work hours on a Friday to help me out. Long story short, Colton said he would take care of me and did he ever. More
by zxstevens54
Employees Worked With
Colton Conley
May 31, 2024
Very helpful and Tim kept me posted on everything that needed to be do on my Jeep. Very nice. needed to be do on my Jeep. Very nice. More
by SISSY10
Employees Worked With
May 23, 2024
Couldn’t rotate tires the wheel lock was missing. Your people always change the tires, they must have not put it back in my car. Will have to make another appointment now, after Spitzer gets the lock Your people always change the tires, they must have not put it back in my car. Will have to make another appointment now, after Spitzer gets the lock key. My windshield has a film on the outside now after they washed it. I cant get it off. More
by tina
Employees Worked With
May 22, 2024
Nobody knows anything! ! Got an oil change, when I called to schedule I asked the price and how long oil change was good for. The answer I got was we haven’t done oil change ! Got an oil change, when I called to schedule I asked the price and how long oil change was good for. The answer I got was we haven’t done oil changes in a while so i don’t know the price and oil change last 10,000 miles. I go to get oil change the guy there says oil lasts 7,500 miles, when I got in my truck sticker said change at 3,000 miles. I then called back and the guy I was dealing with said don’t pay attention to that it last 7,500. I tried to call service manager and get to the bottom and have left a message and hasn’t returned my call. also there was a recall on my truck I didn’t know. I never asked them to look at, they go ahead and look at it and then charge me to look at. More
by Familyshare.2025
Employees Worked With
Conley
May 21, 2024
My husband & I have dealt w/Spitzer for years. Very reliable, no issues ever, great service! Very reliable, no issues ever, great service! More
by CHARHARPER6
