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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
808 Reviews
Today: 8:00 AM - 6:00 PM Closed Now
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808 Reviews of Spitzer CDJR Mansfield - Service Center

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June 06, 2024

Tim has been taking care of me for years. His customer service is exemplary. The fact that he can remember my name when he sees me out and about is amazing. More

by GREATAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Spitzer CDJR Mansfield responded

We are grateful for you leaving Tim this wonderful review! We are thrilled to hear that Tim consistently takes excellent care of you and provides you with thorough and efficient service. We are pleased to know that he remembers you and it is amazing. We look forward to serving you again in the future when the time comes.

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June 06, 2024

Everyone is so nice they make you feel welcome and takes time to answer your questions More

by 19PATRICIAFOX74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
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Jun 07, 2024 -

Spitzer CDJR Mansfield responded

Providing quality and efficient service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were nice and made you feel welcomed. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

More
June 05, 2024

I really appreciate that they work me in next day. My schedule doesn't often allow for planning 3 days out per se. More

by tophatskipagain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
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Jun 07, 2024 -

Spitzer CDJR Mansfield responded

We are grateful for you leaving us this flawless review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they worked with you the next day because of your schedule. Please drive safely and do not hesitate to let us know how we may be of further service to you.

More
June 05, 2024

Having your car serviced isn’t high on anyone’s list of a great way to spend an afternoon. But the folks at Spitzer Center genuinely make you feel welcome and give you every confidence that you are “in good More

by DHarmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Collins
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Jun 07, 2024 -

Spitzer CDJR Mansfield responded

Dharmon, Thank you so much for leaving us this fantastic review! We are glad to hear that our team took amazing care of you and your automotive needs. We are happy to know that they made you feel welcomed and confident. Please do not hesitate to let us know how we may be of further service to you.

June 05, 2024

Very quick and efficient. Friendly and knowledgeable about my high end vehicle. Usually takes 1.5-2 hours to do my oil change. They had it done in little over 60 mins. More

by alwhite333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Spitzer CDJR Mansfield responded

Providing quick and efficient service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were friendly and knowledgeable. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

More
June 05, 2024

They understand everybody’s time is precious and they try to fix everybody’s problems as promptly as they can More

by JMJWLUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Spitzer CDJR Mansfield responded

Jmjwluna, We are delighted to know your recent visit with us was timely and our assistance was noticeably extended equally to every guest at that time! It is our goal to provide the utmost satisfactory experience resulting in 5 star ratings so we would like to extend ourselves to you to speak about how we can meet your mark where they were missed. Please do reach out to our General Manager at 567.247.0254 so that he may discuss with you how we can complete our steps with your agreeance. We look forward to ironing the wrinkles in good timing and safe travels!

More
June 04, 2024

They have bent over backwards trying to get my issues taken care of. They are giving me a free detail job because if the front windshield issue. I greatly appreciate it. More

by tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
Report | Print
Jun 07, 2024 -

Spitzer CDJR Mansfield responded

Tina, Providing outstanding and quality service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they bent over backwards to get your issues taken care of. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

More
June 02, 2024

I went in for an oil change and tire rotation on my ‘23 Kia. I was told my tires were completely bald and referred down the road to get a new set (which I did). They still rotated the tires and charged me More

by JESSIE.HAWES88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of name
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June 02, 2024

The issue with my car was quickly found. the parts were ordered and the service was completed. More

by M_STUDER2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Report | Print
Jun 07, 2024 -

Spitzer CDJR Mansfield responded

We are grateful for you leaving us this stunning review! We are thrilled to hear that our team took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that they found the issue with your car quickly. Please drive safely and do not hesitate to let us know how we may be of further service to you.

More
June 01, 2024

Had prompt service appointment and great customer service. Good quality professional job and friendly staff. More

by weisssteven127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Report | Print
Jun 07, 2024 -

Spitzer CDJR Mansfield responded

Providing prompt and efficient service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they did a professional job and were friendly. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

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