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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
838 Reviews

838 Reviews of Spitzer CDJR Mansfield - Service Center

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July 03, 2025

Very Nice service department they worked past their lunch break to get my truck done. I was very grateful. More

by CDEAN7981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aric Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We strive for 100% customer satisfaction, and we are glad that our team got your automotive needs taken care of. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

July 03, 2025

Everything I was missing, I received. I took awhile to get the title. But I have it now. The cap for the transmission fluid was missing. I have it now. More

by BJB252
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
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Jul 08, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! We are glad that our team took great care of you and your automotive needs. Please do not hesitate to give us a call if you have any further questions or concerns.

July 01, 2025

They are always friendly, and helpful. The service center is great to work with. Appreciate all they do. More

by tcolosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Edwards
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Jul 08, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are so glad that our team is consistently kind and helpful and we hope that you continue to choose us for all of your future automotive needs. Safe travels!

June 28, 2025

The Kia dealer wasn’t able to get me in for a slow leak tire repair however she called the Dodge service and they were able to get it in found the problem And repaired it with no problem. Service was excel More

by RLBURKEPILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are glad that our team got your automotive needs swiftly resolved. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 27, 2025

No one told me that my Fri. appt. would be 4 days later Thurs. Drop off More

by WFS753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 26, 2025

The issue with my Jeep was not resolved. Two weeks later my Jeep would not start (again). Upon calling Spitzer back I was told I needed to go to Shelby because all technicians had quit. More

by JACLYNZEIGLER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendra Weaver
2.0
This rating includes all reviews, with more weight given to recent reviews.
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June 26, 2025

Fast and friendly as well as cordial service. Also great recommendations by the service rep, Steve. More

by JC192675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Jul 08, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that Steve provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

June 26, 2025

The experience with Spitzer is always pleasant. They always provide everything that we need and in a timely manner. More

by Bkitts70
Recommend Dealer
Yes
Employees Worked With
Steve
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Jul 08, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are so glad that our team consistently takes great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 24, 2025

As usual the service department was great to work with. They got me in very fast and the work was done promptly. Thanks again. More

by mgough3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for choosing our dealership and for your kind review! We are so glad that our team consistently provides you with a quick and efficient experience. It is our pleasure to serve you and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

June 24, 2025

All thee people are great! Very nice and helpful and know what they are doing. Would recommend them for everyone More

by bugman2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are happy to hear that our team was both kind and helpful throughout your visit. It is an honor to have earned your kind recommendation. We hope that you continue to choose us for all of your future automotive needs!

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