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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
755 Reviews

755 Reviews of Spitzer CDJR Mansfield - Service Center

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April 03, 2025

Thank you so much for all the time & hard work having my vehicle done correctly and efficiently. I appreciate all the workers & Tim’ More

by Bhamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are so glad that Tim and the team were both helpful and efficient. Your safety and satisfaction are our utmost priority. We hope to see you again the next time you are in need of automotive service.

April 01, 2025

Timothy Wolford. ..he went above and beyond. I made an appointment online on Saturday and unknowingly did it incorrectly. He called me Monday morning and set up an app More

by suslynn79
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford...he went above and beyond. I made an appointment online on Saturday and unknowingly did it incorrectly. He called me Monday morning and set up an appointment for me. Appreciated that extra step
Apr 07, 2025 -

Spitzer CDJR Mansfield responded

Thank you for leaving Timothy this positive review! We are glad that he took great care of you. It is our pleasure to assist you in any way possible. please do not hesitate to give us a call if you ever have any further questions or concerns.

March 30, 2025

Excellent team! We bring Pacifica, Wrangler, and Outback to you for everything. Very service oriented and we love Tim and Kendra More

by lauragustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Spitzer CDJR Mansfield responded

Providing 5-star service is so important to us, and we are glad that Tim's and Kendra's efforts consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We thank you for your positive review and we wish you the safest of travels until we meet again!

March 29, 2025

Fantastic service department. Very quick to get me in for a service. Then took me to where I needed to go, while waiting for my truck to be finished! Thanks More

by sillycub1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your excellent review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs!

March 29, 2025

Good experience, showed me the vehicles I called and asked about. Once I decided on the one I was most interested in they quickly got me a price and my trade in value. I decided to buy the truck and fin More

by Alan Leonhardt
Recommend Dealer
Yes
Employees Worked With
Maria
Mar 31, 2025 -

Spitzer CDJR Mansfield responded

Alan, we appreciate your positive review! We are honored to have had the opportunity to work with you, and we are pleased to hear that our team provided you with a quick and efficient experience. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

March 29, 2025

Upfront and truly honest caring professional dealership, they are #1 Tim Wolford sets the gold standard in this service depth. More

by Tom Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Spitzer CDJR Mansfield responded

Tom, thank you for your wonderful review! We strive for 100% customer satisfaction, and we are glad that Tim provided you with 5-star service. He will be delighted to hear of your kind words. Safe travels!

March 28, 2025

Kendra was excellent customer service. She Explained things well and was thorough . My car was completed ahead of schedule. Thank you More

by Galmadison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Spitzer CDJR Mansfield responded

We appreciate you leaving Kendra this wonderful review! We are glad that she took great care of you and kept you well informed throughout the process. We hope to see you again the next time you are in need of automotive service!

March 28, 2025

Kendra was great. They fixed an issue in 2 hours that another shop could not even diagnose after 3 weeks of having my car. More

by crystal_jones52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your kind review! We are glad that Kendra got your automotive needs swiftly resolved. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 27, 2025

I was happy with the service. The service was completed much faster than I anticipated and I thought the pricing was fair. Best of all, the techs did a good job of not leaving boo More

by KENTCOWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are happy to hear that our team got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 27, 2025

I was very impressed with how quickly the serviced my vehicle. I am very happy with the service. More

by cjpickering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Spitzer CDJR Mansfield responded

Your safety and satisfaction are our utmost priorities and we are glad that our team got your automotive needs efficiently taken care of. Thank you for your kind review! Safe travels.

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