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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
810 Reviews

810 Reviews of Spitzer CDJR Mansfield - Service Center

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April 19, 2024

Very informative on the knowledge of the vehicle, even if we just got new tires. More

by WENDYCART41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard, Tiffany Zappone-Curvin
Apr 19, 2024 -

Spitzer CDJR Mansfield responded

We appreciate your time and feedback, Wendy! It's great to know that our team could provide you with top-notch service throughout your visit. Please drive safely!

April 18, 2024

They always get me in quickly. They're friendly and knowledgeable. I can drop my truck off for service, they take me to work, then bring my truck back to me. I love this because More

by MMESERVEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Zappone-Curvin
Apr 18, 2024 -

Spitzer CDJR Mansfield responded

Thank you for the 5-star rating! We are honored to have earned your kind recommendation. Please do not hesitate to let us know if we may ever be of further assistance to you.

April 18, 2024

Excellent check in, wait time and customer service during entire process. I was greeted and thanked. More

by PMARSANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Spitzer CDJR Mansfield responded

It is an honor to hear of your very kind words. Thank you for your positive review, and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with.

April 16, 2024

I had a great experience with the Chrysler Service Department. I went in for an oil change and was taken care of by Kendra. She kept me informed throughout my visit and let me know that my cabin air f More

by Mead338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Spitzer CDJR Mansfield responded

We are so glad that Austin and Kendra could provide you with the A+ service that you deserve. Our guests' satisfaction is our utmost priority. Thank you for your positive review and recommendation! Please do not hesitate to let us know if we may ever be of further service to you.

April 13, 2024

Friendly, knowledgeable, insightful, great experience overall. Kendra was great to work with and the service guys seem to know their stuff. Will be back More

by apounds0704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Spitzer CDJR Mansfield responded

We appreciate you taking the time to leave Kendra this positive review! It is an honor to have your confidence and loyalty. Please don’t hesitate to give us a call if anything!

April 13, 2024

Excellent staff and quick service. The staff always makes sure you are comfortable and well taken care of. More

by FARMERDVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard, Tiffany Zappone-Curvin
Apr 15, 2024 -

Spitzer CDJR Mansfield responded

We greatly appreciate your 5-star rating! It is our pleasure to assist you in any way possible and we hope for an opportunity to work with you again. Safe travels!

April 12, 2024

Kendra was awesome very upfront and honest , very polite, well spoken easy to talk you ! 👍🏻👍🏻 Kendra More

by Davidcanadas1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Spitzer CDJR Mansfield responded

Hi David, We are so glad that Kendra could be of assistance to you, and we greatly appreciate you taking the time to leave her this 5-star rating! We hope for an opportunity to work with you again!

April 11, 2024

Was satisfied with the service in the past and it has even improved since the last time I came here for service. More

by Emf48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! It is an honor to know how confident you are in our efforts. Safe travels until we meet again.

April 11, 2024

Gwenyth Hall was very professional and extremely helpful in answering all my questions during my routine oil change. More

by jamyers97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwenyth Hall
Apr 11, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are glad that Gwenyth could provide you with top-notch service. If there is ever anything more that we may help you with, please do not hesitate to let us know.

April 09, 2024

I had a very good service experience with Gwenyth Hall! She made the information very easy to digest and didn't pressure me. She maintained a solid point of contact and a wonderful attitude through out the More

by Aaron Slone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwenyth Hall
Apr 09, 2024 -

Spitzer CDJR Mansfield responded

Aaron, Thank you for leaving Gwenyth this wonderful review! We are delighted that she could provide you with the A+ service that you deserve. Please do not hesitate to let us know if there is ever anything more that we may help you with.

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