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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
808 Reviews

808 Reviews of Spitzer CDJR Mansfield - Service Center

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February 23, 2024

Staff is extremely friendly & competent. They are always willing & helpful to accommodate my needs. They even have shuttle service! I highly recommend them. More

by mrblaising
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mahek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Spitzer CDJR Mansfield responded

Thank you for leaving this positive review! We are humbled by your support and look forward to being your preferred choice for your automotive needs in the future. Please drive safely!

February 23, 2024

My experience was fantastic! Tim did a wonderful job of keeping me informed of what was going on during every step of my vehicle's service! More

by bulldogfans1
Recommend Dealer
Yes
Employees Worked With
Tim Wolford
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Feb 27, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing the positive experience you had with Tim! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. Safe travels!

February 23, 2024

Tiffany was very friendly and helpful. There was a great spot to work remotely while I waited for my Jeep to be serviced. There was a nice snack area. My Jeep was finished in a timely mann More

by Tina G
Recommend Dealer
Yes
Employees Worked With
Tiffany Zappone-Curvin, Tiffany Zappone-Curvin
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Feb 27, 2024 -

Spitzer CDJR Mansfield responded

Thank you for leaving our team this positive review, Tina! We are happy to hear that Tiffany could provide you with a smooth and efficient experience. Please do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!

February 22, 2024

They were very nice and knowledgeable. Kendra is awesome They take good care of me and my truck More

by Deb king
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
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Feb 22, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and so glad that Kendra could provide you with a smooth, 5-star experience. Safe travels until we meet again.

February 21, 2024

Went in with a couple of concerns, and when I left, they were answered with confidence. More

by PDAILEY20
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
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Feb 22, 2024 -

Spitzer CDJR Mansfield responded

We are so glad that our team could provide you with 5-star service! It is our pleasure to assist you in any way possible. Thank you so much for your positive review!

February 20, 2024

Kendra was amazing. Kendra helped with price matching tires for my car. Made the service a pleasant one. More

by HLFRAZIER2
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
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Feb 21, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive feedback! We are pleased that Kendra could get your automotive needs taken care of, and happy to hear that your recent experience working with her did not disappoint. Please be sure to give us a call if you ever have any further questions or concerns.

February 16, 2024

Gwen wad really super friendly and knowledgeable. The service was prompt and thorough and the dealership is super clean and hospitable. More

by Rfurman09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwyneth
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Feb 16, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing the positive experience you had with Gwenyth! We are glad that she was both kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

February 15, 2024

Overall, it was good. Prices are a little high. It was a good experience. This survey is not. More

by Chapmj2
Recommend Dealer
Yes
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February 15, 2024

Great customer service. Quick service, always answer my questions and explain everything thoroughly. Easy to schedule appointments More

by jblakley94
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Feb 16, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are glad that our team provided you with thorough and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 15, 2024

She was very thorough and she gave me a lot of different options of things that were on special. More

by Jimmy Carroll
Recommend Dealer
Yes
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Feb 16, 2024 -

Spitzer CDJR Mansfield responded

Jimmy, Thank you for sharing your positive experience with us. We are glad that our team took great care of. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

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