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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
809 Reviews

809 Reviews of Spitzer CDJR Mansfield - Service Center

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January 24, 2024

Love this dealership they always get me right. And answer all the questions that I have. I will be back More

by Malabar791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwenyth Hall
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Jan 24, 2024 -

Spitzer CDJR Mansfield responded

We are so glad that our team could provide you with a smooth and efficient experience. Thank you for your positive review, and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with!

January 23, 2024

Linda Briggs and techs got my vehicle taken care of quick and gave me all the information I needed to get future work done on my vehicle. More

by Desirae Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
Timothy Wolford
Other Employees : Linda Briggs
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Jan 24, 2024 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to share your experience. We are pleased to know that Linda has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Safe travels until we meet again!

January 23, 2024

The best I'm not saying anymore it's was the best I'm done This is why I don't do theses it's never enough More

by twolford2968
Recommend Dealer
Yes
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Jan 24, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! It is our pleasure to assist you in any way possible, and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with.

January 22, 2024

The service department is great to work with. I always appreciate their expertise and professionalism. More

by dcatanese0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Jan 22, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your excellent review! We are so glad that our team could make your experience with us worthwhile. If there is ever anything more that we may help you with, please do not hesitate to let us know!

January 20, 2024

I brought my 2018 Ram 2500 6. 7L in for the manufacturer's emissions reprogramming recall and was well taken care of at this location. Each team member I spoke to was polite, profe More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The employee's name was not listed, she worked in Service but I do not remember her name.
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Jan 22, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review, Matthew! We are happy to hear that our team could provide you with top-notch service. Safe travels until we meet again.

January 20, 2024

Easy to work with in terms of acquiring an appointment and understanding the steps they are taking to repair my truck. More

by pmma2215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Jan 22, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your excellent review! We are so glad that our team could provide your truck with a 5-star service experience. Please do not hesitate to let us know if there is ever anything more that we may help you with.

January 19, 2024

Tiffany and all the prople that work the service department desk are so friendly and helpful More

by tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Jan 22, 2024 -

Spitzer CDJR Mansfield responded

Hi Tina, Thank you for sharing the positive experience you had with Tiffany! She will be honored to have earned your kind feedback. Please do not hesitate to let us know if there is ever anything more that we may help you with.

January 19, 2024

Spitzer is a customer service first dealer. Always quick to respond to questions and the service is always great! More

by jblakley94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your wonderful review! We are so glad that our team could get your automotive needs efficiently taken care of. Our guests' satisfaction is our utmost priority. We hope that you continue to choose us for all of your future automotive needs!

January 18, 2024

Linda Briggs in Kia service did an excellent job explaining in detail the recalls performed on my vehicle. She also was helpful with recommendations for the future. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Briggs, Anthony Raymondo
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Jan 18, 2024 -

Spitzer CDJR Mansfield responded

Joe, It's great to know that Linda took great care of you while providing you with a smooth and efficient experience. It is our pleasure to serve you. We thank you for your positive review and we hope for an opportunity to work with you again!

January 18, 2024

Tiffany is great and always thorough and personable! She is always great and I appreciate her! More

by MOHLER112
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany in service
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Jan 18, 2024 -

Spitzer CDJR Mansfield responded

Thank you for leaving Tiffany this 5-star review! We are so glad that they could be of assistance to you. Please drive safely, and be sure to give us a call if there is anything more that they or the team may help you with!

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