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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
809 Reviews

809 Reviews of Spitzer CDJR Mansfield - Service Center

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December 09, 2023

I am giving my service a 5 rating out of 10 because all requested things were not completed. Requested fire rotation and it was not done. Service advisor asked where my wheel lug lock was and I said in m More

by Revyogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra
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December 08, 2023

Quick and great service with a smile along with fantastic comunication. I will be back. More

by Gordy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
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Dec 11, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your 5-star review! We appreciate your business and are pleased that our team could provide you with a remarkable experience! Please do not hesitate to give us a call if anything!

December 06, 2023

Gwyn , was very helpful about time and keeping me informed about progress of service while I waited. Careful explanation of service before l left the store. Very polite and helpful throughout. More

by donaldsidle4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun
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Dec 07, 2023 -

Spitzer CDJR Mansfield responded

We are so glad that Gwenyth could be of assistance to you, and greatly appreciate you taking the time to leave this 5-star review! Please do not hesitate to let us know how we may be of further service to you in the future. Safe travels!

December 06, 2023

Scheduled service was on time, and took the exact amount of time they stated. Staff is always friendly and helpful. More

by aldjg0618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
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Dec 07, 2023 -

Spitzer CDJR Mansfield responded

We are happy to provide you with 5-star service. Thank you for the wonderful feedback and recommendation. Please do not hesitate to let us know if there is ever anything more that he and the team may help you with!

December 05, 2023

Everything was a great experience! He helped me pick out my tires and if was all done in a timely fashion. More

by Sewbug1954
Recommend Dealer
Yes
Employees Worked With
Mr Wilford I think l
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Dec 07, 2023 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us! We are delighted that our team could provide you with the quality care that you deserve. Please do not hesitate to let us know if there is ever anything more that we may help you with!

December 05, 2023

Ready to check me in and take care of my issue. However, the issue isn't resolved and I'm not sure they have a solution More

by Jeff.devito
Recommend Dealer
Yes
Employees Worked With
Tiffany
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December 05, 2023

Very friendly service, clean, waiting area, communicated every step along the way. I felt appreciated that I did business there. More

by ADAM@MYARTIDEAS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Potoczny
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Dec 07, 2023 -

Spitzer CDJR Mansfield responded

Adam, Thank you for taking the time to leave this 5-star rating! We are so glad to provide you with the quality care that you deserve. We wish you the safest of travels- on behalf of the entire team!

December 05, 2023

Always helpful with the oil changes They were able to schedule me with a same day appointment. More

by TBACQUET63
Recommend Dealer
Yes
Employees Worked With
All three people at the desk were helpful
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Dec 07, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and so glad that our team could provide you with a 5-star experience. It is our pleasure to assist you in any way possible. Safe travels until we meet again!

December 03, 2023

The service was done in a timely manner and they even let me keep there till I was able to pick it up. Thanks More

by Charlestina2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Spitzer CDJR Mansfield responded

We are so glad that our team could provide you with a 5-star experience, and we greatly appreciate your positive review! Please do not hesitate to let us know if there is ever anything more that we may help you with.

December 01, 2023

The staff at Spitzer was very nice and very helpful. I will recommend Spitzer to other people. More

by HELPKIASERVEYOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun
Report | Print
Dec 07, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are so glad that our team consistently takes great care of you. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know.

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