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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.6
850 Reviews

850 Reviews of Spitzer CDJR Mansfield - Service Center

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January 27, 2024

I have worked with the service department 3 times, all exceptional service. I ordered a part 5 weeks ago, never got a call that it was in. I called back last week and it was on the shelf. Felt I should ha More

by rg2062
Recommend Dealer
Yes
Employees Worked With
Service was excellent, parts good
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Jan 31, 2024 -

Spitzer CDJR Mansfield responded

Providing quality and efficient service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are deeply sorry that you were not informed when your part arrived. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

January 27, 2024

I had zero issues fulfilling my requests. Everyone was very accommodating. Everyone was super helpful to me and my wife More

by MHORSLE3
Recommend Dealer
Yes
Employees Worked With
Kurtis
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Jan 31, 2024 -

Spitzer CDJR Mansfield responded

Providing outstanding and quality service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet you and your wife's satisfaction! We are thrilled to know that everyone was very accommodating and super helpful. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

January 26, 2024

Tim was understanding and accommodating. Nice to work with. He understood my situation. Great service More

by mrose2995
Recommend Dealer
Yes
Employees Worked With
Tim
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Jan 26, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for taking the time to write this great review and for the 5-star rating. Tim will be thrilled to hear of your comments. Safe travels until we meet again!

January 26, 2024

Although it wasn't my first time to the dealership to fix this issue, Tim and the mechanics didn't stop until the issue was resolved More

by trittschuh12
Recommend Dealer
Yes
Employees Worked With
Tim
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Jan 31, 2024 -

Spitzer CDJR Mansfield responded

We are grateful for you leaving Tim this stunning review! We are thrilled to hear that Tim took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that he did not stop until the issue with your vehicle was resolved. Please drive safely and do not hesitate to let us know how we may be of further service to you.

January 25, 2024

Fast and efficient They got us in quickly and serviced my car in a timely manner More

by METERMAID1958
Recommend Dealer
Yes
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Jan 26, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are so glad that our team could provide you with top-notch service and make your experience with us remarkable! Safe travels until we meet again.

January 25, 2024

Prompt and courteous. Got my car in at appointed time and it was done in 1/2 an hour. More

by Jhatfield1090
Recommend Dealer
Yes
Employees Worked With
Tim Wolford
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Jan 26, 2024 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to share your comments with us. We couldn't be happier that you enjoyed your experience here at our dealership and to provide you with such exceptional service! Please let us know if you have any other questions.

January 24, 2024

Service was awesome thanks to Kendra, who answered any questions, gave updates on the service, extremely friendly! More

by brianmanson0619
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
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Jan 24, 2024 -

Spitzer CDJR Mansfield responded

We are so glad that Kendra provided you with top-notch service! It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your positive review! Safe travels!

January 24, 2024

Well, one, you don't even know who you're dealing with. You keep referring to me as my ex-husband. I'm not him. You didn't even start my car until 45 minutes after my appointment time. You had the wrong ph More

by JENINOHIO830
Recommend Dealer
Yes
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January 24, 2024

Nice attention and good facilities, customer service very kind and friendly. Looks you are awesome and having good customer service More

by MNAVAMO
Recommend Dealer
Yes
Employees Worked With
Kendra
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Jan 24, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible!

January 24, 2024

The experience was good but they never seem to have my parts when I get there. More

by CRYSTALMEKEDA
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
Report | Print
Jan 24, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are so glad that our team took great care of you! If there is ever anything more that we may help you with, please do not hesitate to let us know!

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