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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
786 Reviews

786 Reviews of Spitzer CDJR Mansfield - Service Center

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November 08, 2023

Excellent service availability . . Didn’t have to wait long for the service to be completed . Great service report . More

by rodney26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun, Robert Maynard
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Nov 09, 2023 -

Spitzer CDJR Mansfield responded

Rodney, We are so glad that our team could provide you with 5-star service throughout your visit. It is our pleasure to assist you in any way possible. Thank you so much for your positive review!

November 07, 2023

My vehicle was taken for service as Doon as I arrived. Oil change & car wash went without any problems More

by SUEMARTIN404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are so glad that our team took great care of you. Our guests' satisfaction is our utmost priority. We wish you safe travels and hope that you do not hesitate to let us know if there is ever anything more that we may help you with.

November 05, 2023

I normally have a good visit when I come in. The people are really nice. More

by STEELERS4473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Spitzer CDJR Mansfield responded

We are glad that our team could provide you with a smooth, pressure-free experience. It is our pleasure to assist you in any way possible. Thank you for the great feedback and we hope for an opportunity to work with you again!

November 05, 2023

They ordered my new parts and put them on in a timely manner everything there went fine only issue is I'm still hearing the same noise I was hearing before they put the new parts on More

by JF32751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony McQueen
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Nov 07, 2023 -

Spitzer CDJR Mansfield responded

We greatly appreciate your 5-star rating! We are so glad that our team could provide you with top-notch service. Our guests' satisfaction is our utmost priority. We wish you safe travels.

November 04, 2023

Tiffany does a great job. I have been happy with her service. Hopefully this fix resolves my issue More

by Warbat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Nov 07, 2023 -

Spitzer CDJR Mansfield responded

We appreciate this wonderful feedback! It is a delight to know Tiffany provided you with the A+ service that you so much deserve, nothing less. Your safety and satisfaction are our utmost priorities and we hope to continue serving you and your automotive needs for many years to come.

November 04, 2023

excellent,professional service . courteous , friendly, knowledgeable staff, would recommend highly to anyone . Just a great dealership More

by ADSLONE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany in service
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Nov 07, 2023 -

Spitzer CDJR Mansfield responded

Thank you for your positive feedback and recommendation! Your kind words mean a lot to our team and we can’t wait to welcome you back for another fantastic experience. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

November 03, 2023

There really kind and seem to care about u and you're vechicle when u bring it in More

by blt20170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Spitzer CDJR Mansfield responded

We are delighted that our team could provide you with 5-star service, and we greatly appreciate you taking the time to leave us this positive review! Please do not hesitate to let us know if there is ever anything more that we may help you with.

November 03, 2023

Spitzers service department always come through for me. I usually don’t have a lot of time as I need my promaster to make a living. They get me in and out swiftly. Thank you Kendra Weaver and Tim Wolford More

by homexcellence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
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Nov 03, 2023 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave Kendra and Tim this positive review! We are so glad that he could provide you with 5-star service. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you with.

November 03, 2023

Kendra Weaver did a great job in assisting with my service on my 2020 Ram truck she was very helpful and courteous More

by JGP6280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are glad that Kendra took great care of you and made your experience with us as smooth as possible. Please do not hesitate to let us know if there is ever anything more that we may help you with.

November 02, 2023

They were kind, polite, professional and was able to fix my vehicle in a timely manner! More

by Cory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Valles
Report | Print
Nov 02, 2023 -

Spitzer CDJR Mansfield responded

Thank you for your positive feedback! We are so glad that our team could get your automotive needs taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call!

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