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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
810 Reviews

810 Reviews of Spitzer CDJR Mansfield - Service Center

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November 10, 2023

Awesome service by experienced well informed service reps. I serviced my Lexus for years along with my Grand Cherokee. More

by osumbshroomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun, Robert Maynard
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Nov 14, 2023 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We take pride in making sure our guests leave happy. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Please do not hesitate to let us know if there is ever anything more that we may help you with!

November 09, 2023

From vehicle purchase/ trade in, to closing, to each service visit, next level quality treatment with no friction. More

by 1711RIVARIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
Report | Print
Nov 10, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are pleased that our team could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know.

November 09, 2023

My service experiance was wonderful. Quick freindly staff took great care of me and my jeep! More

by BallMom_25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany
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Nov 10, 2023 -

Spitzer CDJR Mansfield responded

We are delighted that our team could provide you with 5-star service, and we greatly appreciate you taking the time to leave us this positive review! Please do not hesitate to let us know if there is ever anything more that we may help you with.

November 09, 2023

They were able to fit us in right away and figure out our issue. They were extremely helpful More

by mjralph2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are overjoyed that our team could provide you with a 5-star experience. We hope that you do not hesitate to let us know if we may ever be of further assistance to you!

November 08, 2023

Excellent service availability . . Didn’t have to wait long for the service to be completed . Great service report . More

by rodney26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun, Robert Maynard
Report | Print
Nov 09, 2023 -

Spitzer CDJR Mansfield responded

Rodney, We are so glad that our team could provide you with 5-star service throughout your visit. It is our pleasure to assist you in any way possible. Thank you so much for your positive review!

November 07, 2023

My vehicle was taken for service as Doon as I arrived. Oil change & car wash went without any problems More

by SUEMARTIN404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are so glad that our team took great care of you. Our guests' satisfaction is our utmost priority. We wish you safe travels and hope that you do not hesitate to let us know if there is ever anything more that we may help you with.

November 05, 2023

They ordered my new parts and put them on in a timely manner everything there went fine only issue is I'm still hearing the same noise I was hearing before they put the new parts on More

by JF32751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony McQueen
Report | Print
Nov 07, 2023 -

Spitzer CDJR Mansfield responded

We greatly appreciate your 5-star rating! We are so glad that our team could provide you with top-notch service. Our guests' satisfaction is our utmost priority. We wish you safe travels.

November 05, 2023

I normally have a good visit when I come in. The people are really nice. More

by STEELERS4473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Spitzer CDJR Mansfield responded

We are glad that our team could provide you with a smooth, pressure-free experience. It is our pleasure to assist you in any way possible. Thank you for the great feedback and we hope for an opportunity to work with you again!

November 04, 2023

Tiffany does a great job. I have been happy with her service. Hopefully this fix resolves my issue More

by Warbat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Report | Print
Nov 07, 2023 -

Spitzer CDJR Mansfield responded

We appreciate this wonderful feedback! It is a delight to know Tiffany provided you with the A+ service that you so much deserve, nothing less. Your safety and satisfaction are our utmost priorities and we hope to continue serving you and your automotive needs for many years to come.

November 04, 2023

excellent,professional service . courteous , friendly, knowledgeable staff, would recommend highly to anyone . Just a great dealership More

by ADSLONE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany in service
Report | Print
Nov 07, 2023 -

Spitzer CDJR Mansfield responded

Thank you for your positive feedback and recommendation! Your kind words mean a lot to our team and we can’t wait to welcome you back for another fantastic experience. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

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