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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
809 Reviews
Today: 9:00 AM - 2:00 PM Closed Now
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809 Reviews of Spitzer CDJR Mansfield - Service Center

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October 31, 2023

Kendra Weaver greeted me with a smile and explained how things worked in Spitzer’s Service Department as this was my 1st visit after purchasing my Pacifica this summer from Kurtis Swab. So very pleased wi More

by SWEVALK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
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Oct 31, 2023 -

Spitzer CDJR Mansfield responded

Offering quality and efficient service is so important to us, and we are glad that Kendra and Kurtis provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Thank you for sharing your experience and please do not hesitate to let us know if there is ever anything more that we may help you with.

More
October 31, 2023

Great service center always polite when entering for check in. And always cover your service and any recommended ones. More

by BMCQ79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra weaver rate 5 star
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Nov 01, 2023 -

Spitzer CDJR Mansfield responded

Thank you for leaving this positive feedback and recommendation! We are proud to have earned your kind recommendation and look forward to an opportunity to work with you again.

October 31, 2023

They are very sincere and polite. They are informative on the service needing done. Answered all of my questions. More

by CMCMILL53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Zappone
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Nov 01, 2023 -

Spitzer CDJR Mansfield responded

We are delighted that our team could provide you with a 5-star experience. It is our pleasure to serve you. Thank you so much for your wonderful review! We hope for an opportunity to work with you again.

October 30, 2023

I normally have Tiffany or Tim in the service area helping me. They are both pleasant and friendly. They keep me informed with the progress of my car. I am very happy having them service me. More

by cjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany
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Oct 31, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your wonderful review! We are honored by your continued business, and we are so glad that Tiffany and Tim provided you with thorough and efficient service during your most recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

October 29, 2023

Good service, bought my car from you guys and always service my vehicle with you guys More

by STEELERS4473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your wonderful review! We are so glad that our team could continue to provide you with a 5-star experience! Your satisfaction means so much to us and we look forward to your next visit.

October 29, 2023

Excellent and friendly service. They kept my vehicle on schedule and completed it promptly. Very satisfied. More

by JALLENELLIOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Stuart
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Oct 31, 2023 -

Spitzer CDJR Mansfield responded

We appreciate you taking the time to leave us this 5-star rating and we are glad that our team could provide you with thorough and efficient service. It is our pleasure to serve you. Safe travels until we meet again!

October 28, 2023

Highly recommend Spitzer, have done a lot of business with them, very satisfied with them! More

by adam.sweet924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are so glad that our team provided you with a top-notch experience. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you.

October 28, 2023

Super friendly and helpful. Very quick to help in an unexpected crisis. I knew my car was in very good hands More

by MKWATSON92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany
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Oct 31, 2023 -

Spitzer CDJR Mansfield responded

Thank you for the positive review! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future!

October 28, 2023

They were nice, caring, prompt and informative, knowledgeable on time, and got work done ahead of time, will recommend to friends More

by knothead573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stephan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Spitzer CDJR Mansfield responded

We greatly appreciate your 5-star rating! We are so glad that our team could provide you with top-notch service. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope for an opportunity to work with you again!

October 28, 2023

Always pleased with service repairs and maintenance. Tiffany and crew are top rated for the service department. More

by DENOASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mahek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Stuart, Jeremy Lawhun
Report | Print
Oct 31, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are happy to hear that Tiffany could be of valuable assistance to you throughout your visit. Our guests' satisfaction is our utmost priority and we hope for an opportunity to work with you again!

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