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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
769 Reviews

769 Reviews of Spitzer CDJR Mansfield - Service Center

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March 13, 2025

Customer service great. One issue was not resolved but they did everything they could to figure it out. It’s more of a manufacture ongoing issue but the other issue was reso More

by COAWLLMS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin or Gabe
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Mar 14, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are glad that our team provided you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible and we hope that you do not hesitate to give us a call if you have any further questions or concerns.

March 12, 2025

This dealership is the best! We always come here for work done on our car. We get the best service in the most polite and quickest time. Everyone is respectful knowledgeable and More

by Sharon Beyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aric Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Spitzer CDJR Mansfield responded

Sharon, thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad that our efforts consistently meet your satisfaction. We look forward to continue providing you and your automotive needs with our best care in your visits to come!

March 12, 2025

Had an oil change and had to wait. They were very quick completing the service so I didn't have to wait long at all. More

by OSHP1472TROOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! We are glad that our team got your automotive needs efficiently taken care of. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 11, 2025

Over all experience was great! Only issue I would have is that how long it takes for a service, as your company would most likely say is, time is money. Same applies to your custom More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Spitzer CDJR Mansfield responded

Chris, Thank you for your time and feedback. We are delighted to hear that your over all experience was so positive. But the only issue that you had was the duration of your service, we apologize for the inconvenience that you experienced. If you would like to speak to someone please give our dealership a call and ask for the Service Manager. We would be happy to help!

March 11, 2025

Kendra in service is great. service has done great work on servicing my vehicle also More

by Rod Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review, Rod! We are pleased to hear that Kendra took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 08, 2025

Very efficient. Friendly, and even found me a coupon to use. Will continue to get my service done there. More

by KIMANGELOFF
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
Report | Print
Mar 10, 2025 -

Spitzer CDJR Mansfield responded

Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Thank you for your 5-star rating! We look forward to continue serving you and your automotive needs with our best care in your visits to come.

March 07, 2025

When my vehicle was told in I had no expectations of what was wrong. And I surely never expected to get it back the same day More

by Annie oakley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Spitzer CDJR Mansfield responded

Annie, Thank you for your positive review! We are happy to hear that our team provided you with a quick and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. If you ever have any further questions or concerns, please do not hesitate to give us a call.

March 07, 2025

They did a good job and they informed me what needed to be done and told me what it would cost More

by JLCJDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you and kept you well informed throughout the process. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 05, 2025

Kendra Weaver and the entire Service Team are A+++. Definitely got my 2019 Jeep Compass back to running as smooth as can be. Thanks 1000% 🤘😎🤘 More

by hoslertc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that Kendra got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 03, 2025

Tim is great. Great communication throughout the process. Greatly appreciated them getting me in and my vehicle repaired. More

by BeFuzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that Tim provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

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