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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
755 Reviews

755 Reviews of Spitzer CDJR Mansfield - Service Center

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February 27, 2025

The service team is great! Kendra does an exceptional job in having the service completed as requested. More

by DEWKSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your kind review! Your safety and satisfaction are our utmost priorities, and we are glad that Kendra got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 27, 2025

Very good customer service, Very helpful with my problem and service was fast and complete. More

by WFOX45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! We are so glad that our team got your automotive needs taken care of- quickly and efficiently. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 26, 2025

Very kind checked on us frequently to let us know what was going on with our car kept us updated More

by OOOHANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aric Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 22, 2025

Very good experience, all around. Will definitely be going back to spitzer dodge/ram/jeep More

by LORILRUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are glad that our team provided you with a top-notch experience and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

February 22, 2025

Tim and Kendra took excellent care of me as usual. I have a high degree of trust in Spitzer. Thanks for taking care of our Pacifica, Wrangler, and Subaru! More

by lauragustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not sure who the mechanics are by name - but they are great!
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Feb 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are so glad that our team consistently takes great care of you and that Tim and Kendra made this experience with us no different. We hope that you continue to choose us for all of your future automotive needs!

February 21, 2025

Nice car selection that I didn’t get to browse or look for a deal because I was hung up on the uncertainty when I would get my car back. They only look at one thing per diagnostic, now I got to pay anothe More

by lavouiaspann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
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February 21, 2025

Very one is very knowledgeable and genuinely cares for their customers. Great experience over all More

by KOZIMOR.RYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aric Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Remington Thompson
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Feb 21, 2025 -

Spitzer CDJR Mansfield responded

Ryan, Thank you for your time and feedback. We are delighted to hear that our entire team was able to assist you with all your questions and concerns. If you may have any questions, feel free to contact us at dealership. We would love to help!

February 19, 2025

Easy to schedule appt. Real polite people. Got in at my convenience. Upon arrival young lady checked me in and got my vehicle right into service. Nice waiting room with am More

by Mikeap510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Nothacker, Austin Mcgowan
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Feb 21, 2025 -

Spitzer CDJR Mansfield responded

Mike, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

February 17, 2025

Good work keep me updated and inform on problem and inform me if about the work More

by RAYMONDWALDRUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! Your safety and satisfaction are our utmost priorities and we are glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 16, 2025

Always friendly staff. Got me in when my appointment was scheduled for and got it done quickly More

by kevjr82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! Your safety and satisfaction are our utmost priorities, and we are glad that our team consistently takes great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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