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Spitzer Chevrolet GMC Cadillac of Dubois - Service Center

DuBois, PA

4.7
162 Reviews
Call Service Center (814) 371-4444

162 Reviews of Spitzer Chevrolet GMC Cadillac of Dubois - Service Center

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August 02, 2024

My disappointment starts with paying so much for a new truck and then having the engine fail at low mileage . I was given a GM truck for a loaner and it leaked oil bad . It took too long to first replace More

by lake12768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leiloni Delong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Sechman
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Aug 05, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Lake, your review on your recent experience with our service department is well received! We certainly share concern that your GMC is having issues and it is imperative that it is attended to properly by the correct personnel to turn your experience around. We offer you to speak directly with our Service Manager Heather Jones at 814.389.1807 at your allowance and in the meantime please enjoy the open road with safety!

August 02, 2024

We appreciate the professionalism and kindness of the sales team. They worked to get us the best deal. More

by cbutterw90
Recommend Dealer
Yes
Employees Worked With
Steve Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ford
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Aug 05, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Cbutter, it is truly humbling that our sales team provided you the best deal on your new car purchase from Spitzer Buick GMC Dubois! Your time and business are incredibly valuable to us and we are grateful to have had the opportunity to assist you with kindness and professionalism. Congratulations and please enjoy your Chevy on the road with safety!

July 29, 2024

One mechanic called off. ..another just did not show up for work. Customers waited too long for service to be completed. More

by PAGUY1069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leiloni Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Buckley, Blake Sechman
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Jul 29, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Paguy, we are truly appreciative of your high ratings on your experience with us at Spitzer Chevy GMC Dubois! As we continue to make improvements to our products and services we want to learn how we can be of better assistance to our guests. Please reach out to our General Manager Dave Senior at 814.371.5683 to allow him to make any necessary improvements to your experience. In the meantime thank you for your recommendation and please enjoy your vehicle on the open road!

July 25, 2024

Employees were very professional and helpful with the problem we had. They corrected the problem More

by julieclark1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Skylar
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Jul 26, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Julie, it is our honor to know that our team provided professional service and solution to your concerns for your GMC! Your recommendation for others to work with us goes a long way and we wish you the safest of travels everywhere!

July 23, 2024

Body shop has great service. They did excellent work looking forward to doing business with them again More

by pknapp6288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Providing great and quality service is so important to us here at Spitzer Chevrolet GMC Dubois and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they did excellent work. We look forward to serving you again in the future when the time comes.

July 20, 2024

Timely professional service, very accommodating and friendly. Very pleased with the work and price of what I had done. More

by JTMACBETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

We are super thrilled that your recent experience with us at Spitzer Chevy GMC was thoroughly accommodating and your expectations were met! Your recommendations for others to work with us goes a long way and we wish you safest of travels in your GMC!

June 23, 2024

Everyone in service was very friendly and helpful. I was in and out in no time. More

by lesterlippert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Himes
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Jun 24, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Lester, we are delighted that our entire staff was friendly, helpful and efficient! Thank you for your time sharing your very positive experience with us and your recommendation. We wish safe travels for you and your family in your jeep!

June 17, 2024

They were very prompt completing my service. There was even a video showing the underside of the car. More

by DEEROWLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with any of the people listed above.
Report | Print
Jun 19, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Your kind review is truly appreciated as well as your recommendation! Thank you for trusting us with your safety and comfort, we look forward to serving you again. Safe travels!

June 15, 2024

Service department team excellent and our car was done in a timely manner for being in on a recall. More

by smartyreshawn.shipe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Swatsworth Jr
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Jun 19, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

We are incredibly excited to know about your positive experience with us and that everything went smooth! Thank you for your recommendation as well. We wish you safe travels until we get to assist you again!

June 14, 2024

Very friendly and courteous! Nice clean environment, and the waiting room is great! Spitzer ls number one ☝🏼 More

by kassicol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan is so helpful.
Report | Print
Jun 14, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Kassicol, we are truly grateful to receive your 5 star rating across the board on our service team for their transparency, workmanship, communication with a recommendation to others! Thank you for noting friendliness and courtesy of Dan as well as enjoying our facility. Please continue to let us know how we can do better for your next visit. Enjoy your Buick in the open road!

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