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Spitzer Chevrolet Lordstown - Service Center

North Jackson, OH

5.0
144 Reviews

144 Reviews of Spitzer Chevrolet Lordstown - Service Center

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July 17, 2024

Excellent service went beyond my expectations, , picked me at my home to get a rent a car , also get communications while the car was at the dealership , fixed vehicle in 2 days , well done Spitzer ! More

by Mick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Koewacich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keenya Hogan
Jul 18, 2024 -

Spitzer Chevrolet Lordstown responded

Mick, we're just as pleased as you about your awesome review! It is delight that our team efficiently provided service to you above your expectations and earned your recommendations for others to check us out. Thank you and we wish you joy and safety in your travels!

July 15, 2024

Everyone was courteous and answered all my questions especially keenya hogan. Everything is clean from service area to waiting room. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keenya hogan
Jul 16, 2024 -

Spitzer Chevrolet Lordstown responded

Sharon, Providing outstanding and quality service is so important to us here at Spitzer Chevrolet Lordstown and we are glad that Keenya's efforts could meet your satisfaction! We are thrilled to know that she was courteous and answered all of your questions. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 09, 2024

I have always had the best experIences and service at Lordstown Spitzer. Still don’t know why it’s called Lordstown Spitzer when it’s actually located in North Jackson—especially when there is no more Lo More

by sheltielou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Gonis
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Sabolsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenya Hogan, Michael Fries, Jeff Miller
Jun 11, 2024 -

Spitzer Chevrolet Lordstown responded

Sheltielou, Thank you for taking the time to post this review. We are glad to hear that our service department made you feel like family. Our team works very hard to ensure that each guest feels comfortable and satisfied with their visit.

Jun 11, 2024 -

sheltielou responded

You’re welcome.

June 06, 2024

Very concerned about their customers need and requests very friendly employees keep you informed as to what is being done More

by Lamo4464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fries, Jeff Miller
Jun 11, 2024 -

Spitzer Chevrolet Lordstown responded

Lamo4464, thank you for taking the time to share your experience with us. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

June 05, 2024

Always excellent. The staff is always friendly and knowledgeable. I will definitely buy my next vehicle there. More

by PattyS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Hospodar III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keenya Hogan
Jun 06, 2024 -

Spitzer Chevrolet Lordstown responded

Patty, Providing excellent and quality service is so important to us here at Spitzer Chevrolet Lordstown and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were friendly and knowledgeable. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

May 15, 2024

This dealership is very helpful and caring about your needs. We dealt with Keenya Hogan and she was great at explaining everything to us. She is excellent to deal with. We definitely will go back there. More

by Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keenya Hogan
May 16, 2024 -

Spitzer Chevrolet Lordstown responded

Thank you for leaving this wonderful review! Providing quality and efficient service is so important to us, and we are so glad that Keenya's efforts could meet your satisfaction. We wish you the safest of travels until we meet again!

May 09, 2024

I had service done to my 2022 Malibu Wednesday May 8, 2022. Martin Malone was very good in helping me. I hope Martin has many good years working for Spitzer. Keep the good work up. Thank you Martin in More

by Mr.Masom
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARTIN MALONE
May 09, 2024 -

Spitzer Chevrolet Lordstown responded

We care tremendously for our customers, and we are glad that Martin's efforts could meet your satisfaction! We are thrilled to know that they were great. Please do not hesitate to let us know how we may be of further service to you.

May 01, 2024

The service department has been great. My advisor Keenya Hogan has gone above and beyond to keep me happy throughout all the headaches i’ve had with this truck . She took excellent care of More

by jray32157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Gonis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Hospodar III
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keenya Hogan
May 01, 2024 -

Spitzer Chevrolet Lordstown responded

Thank you for taking the time to leave Keenya this great feedback! It's wonderful to know that she made your recent visit successful. We look forward to serving your trucks needs for years to come. Take care.

April 30, 2024

Keenya Hogan is always friendly and always helpful to getting the Impala serviced and out in a timely manner More

by knight.ygi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keenya Hogan
May 01, 2024 -

Spitzer Chevrolet Lordstown responded

We are so glad that Keenya was both kind and informative. Our guests' satisfaction is our utmost priority. Thank you so much for taking the time to give us this wonderful feedback. Please do not hesitate to let us know if there is ever anything more that we may help you with. Take care!

April 25, 2024

Keeyna Hogan was fantastic scheduling my oil change to accommodate my schedule and was transparent of what I needed during my scheduled maintenance visit. Always a pleasure working with her! More

by Drags839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyna Hogan
Apr 25, 2024 -

Spitzer Chevrolet Lordstown responded

We are so proud to know Keenya took great care of your automotive needs. It is our pleasure to assist you in any way possible. Thank you for taking the time to leave us this great review. Safe travels until we meet again!

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