Spitzer Chevrolet Lordstown - Service Center

Everyone at the dealership was very professional and friendly. The oil change was also done in a timely fashion friendly. The oil change was also done in a timely fashion More

Jason did a great job getting everything done on my truck that i needed. K that i needed. K More

Keenya Hogan (Service Department) handled my issue with my brand new Silverado as well as possible. After hearing a noise from the front end of the Silverado I contacted Keenya at Spitzer Chevrolet of Lord my brand new Silverado as well as possible. After hearing a noise from the front end of the Silverado I contacted Keenya at Spitzer Chevrolet of Lordstown. After a few attempts at clearing up the issue, first replacing the right front bearing, then the noise was still there. Second the tech (Dan), rotated the right front tires side to side and the noise seemed to now have shifted to the left front side. They decided to replace the now left front tire because the noise had seemed to have shifted sides. We then proceeded to schedule a time for the Service Manager Dave and I to meet and drive the truck together. After Dave and I test drove the truck, Dave also heard the noise. We decided to drive another 2024 Silverado with the exact same tires to see if we could hear anything from that truck with the same tires. We did not hear anything so that seemed to eliminate any tire issues. After taking these trucks on test drives with Dave, he and Keegan set up another day for my truck to be picked up at my home and they left me a vehicle that I could drive while they worked on fixing the issue. After 2 days of having my truck they returned it to my home and the noise issue seems to be resolved. They replaced the left front bearing this time and said the issue was that the noise was echoing across the vehicle which caused it to seem like it was a right side noise in the first place. Thank You to Keegan, Dave and Dan along with the entire Spitzer Chevrolet of Lordstown team! More

Amazing service dept. -went beyond my expectations-look forward to my next service appt.-explained exactly what was being done -5 star 🤗 -went beyond my expectations-look forward to my next service appt.-explained exactly what was being done -5 star 🤗 More

Service writer Jason Cheney was excellent and very efficient Service was performed very promptly and as asked for efficient Service was performed very promptly and as asked for More

Very professional all around, everyone there knows what they’re talking about and is extremely helpful. they’re talking about and is extremely helpful. More

Keenya Hogan does a great job, very friendly and helpful . I'm very impressed with her hard work. . I'm very impressed with her hard work. More

I had the same person that scheduled and checked me in at the checkin point. the checkin point. More

I am very pleased with the service I received from Keenya Hog she was very helpful and pleasant. Hog she was very helpful and pleasant. More

Keenya Hogan never disappoints with her upbeat personality and professionalism she manages to get our vehicle back to a safe condition. She keeps us updated throughout the service and avoids any s personality and professionalism she manages to get our vehicle back to a safe condition. She keeps us updated throughout the service and avoids any surprises our vehicle may encounter with straight forward quotes on services and parts. More