Spitzer Honda Cleveland

Awful, bait and switch after coming to agreement on line. Had emails and texts they refused to honor. They are why dealers get a bad name. Too bad cause I was set to buy had cleaned out my car to trade in. Had emails and texts they refused to honor. They are why dealers get a bad name. Too bad cause I was set to buy had cleaned out my car to trade in. More

I would recommend Rick Case Honda they helped me get approved for a 2017 very nice Nissan and my credit was very bad. Thank you approved for a 2017 very nice Nissan and my credit was very bad. Thank you More

2018 Hyundai Tucson Ms. Dudley was a spectacular sales person, she did her job. Although I had just made a purchase in December, 2017, Ms. Dudley made me feel comfortabl Ms. Dudley was a spectacular sales person, she did her job. Although I had just made a purchase in December, 2017, Ms. Dudley made me feel comfortable with coming back to the dealership that allowed a vehicle with warped rotors to be sold to a consumer with a child. Ms. Dudley helped me to not place blame and move on with a vehicle with a warranty. More

We got what we wanted at the price we wanted to pay Loved our experience so much had to do it twice, we purchased a 2018 Honda CR-V and where so pleased with the car and its buying experience that we ha Loved our experience so much had to do it twice, we purchased a 2018 Honda CR-V and where so pleased with the car and its buying experience that we had other family members get one as well More

Excellent Experience I arrived at the dealer to look at the 2018 Honda Pilot Touring. Craig took me right to it. I drove it, then we sat down to work on the numbers. The d I arrived at the dealer to look at the 2018 Honda Pilot Touring. Craig took me right to it. I drove it, then we sat down to work on the numbers. The deal was great so I bought the vehicle, and had an option installed. I was in and out in less than an hour and a half. They had a great deal on financing too! This is my second Honda from this dealer. I highly recommend Rick Case Honda in Euclid, Ohio. THANK YOU, Craig. Thanks to those in the service department, for getting it ready for me so quickly. More

Hassle free experience! Go with Elijah Elijah will not play any games with you. If the deal is possible he will make it happen. Was easy to work with and no problem what so ever. Recommen Elijah will not play any games with you. If the deal is possible he will make it happen. Was easy to work with and no problem what so ever. Recommended 100% More

Virtually no force to buy. Willing to barter. Melissa was a very reasonable salesperson. Arrived near the end of a Saturday and she was more than willing to take the time past closing to ensure o Melissa was a very reasonable salesperson. Arrived near the end of a Saturday and she was more than willing to take the time past closing to ensure our minds about the auto in question. Offered her services to be available whenever needed to answer questions after the sale as well. More

Very pleasant experience! My husband and I went to Rick Case Honda to look into leasing a Honda CR-V. We were properly greeted by friendly staff and directed to Sales Consulta My husband and I went to Rick Case Honda to look into leasing a Honda CR-V. We were properly greeted by friendly staff and directed to Sales Consultant Bill Barton. Bill was knowledgeable about the vehicles we asked about, and has a great sense of humor! He did not pressure us, and worked well with his boss to get us the price we could afford, More

PLEASE READ THIS! A good friend has purchased 2 new vehicles from Rick Case Honda, an Accord, and more recently, traded in the Accord for a super silver Civic and was v A good friend has purchased 2 new vehicles from Rick Case Honda, an Accord, and more recently, traded in the Accord for a super silver Civic and was very pleased with his experience. I was in the market for a reliable used vehicle last week and asked my friend whom I should see. James Harris was his immediate response. Now I know why! James Harris could not have been more professional, knowledgeable nor courteous!! Even with my poor credit history, Mr Harris & his team got me approved and into my 2008 super clean & very well maintained Toyota RAV4 in a few short hrs! I would HIGHLY recommend seeing James Harris for any of your vehicle needs. He even gave me a free car wash rewards card! Fantastic job, James! More

Very easy trip to the dealer. No pressure to buy and and good conversation the long process of getting into a vehicle more bearable. Bill and Sal were great and I would recommend No pressure to buy and and good conversation the long process of getting into a vehicle more bearable. Bill and Sal were great and I would recommend Rick Case, as I have many times, in the future. More