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Spitzer Honda DuBois - Service Center

DuBois, PA

4.9
584 Reviews
Call Service Center (814) 250-8581

584 Reviews of Spitzer Honda DuBois - Service Center

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July 22, 2025

Oil change, tire rotation done in record time! Service department was efficient and very friendly. More

by JSWEETLAND69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Spitzer Honda DuBois responded

We appreciate your kind review and we are happy to hear that our team got your automotive needs efficiently taken care of. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 18, 2025

They did excellent work on my car. They also didn't complain about my having an older car. They are very helpful people and let me know exactly what they did on my car!☺️ More

by dog lover01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hutzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2025 -

Spitzer Honda DuBois responded

Thank you for taking the time to leave us this positive review! We are so glad that our team took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 17, 2025

Very enjoyable visit yesterday for oil change and tire rotation on our 2022 Honda Passport. It was completed in a timely manner with pleasant people that we had contact with. We had brought our new puppy More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2025 -

Spitzer Honda DuBois responded

Peggy, thank you for your wonderful review! We are so glad that Ian and the team provided you with quality and efficient service. Your satisfaction means so much to us and we look forward to continue serving you and your Honda Passport's needs with the same 5-star service in your visits to come!

July 12, 2025

I’m from out of state and was able to get an appointment when needed More

by Khmeyersrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2025 -

Spitzer Honda DuBois responded

Thank you for sharing your positive experience with us! We are pleased to hear that our team took great care of you. Your safety and satisfaction are our utmost priorities. Wishing you the safest of travels- on behalf of the entire team!

July 10, 2025

This dealership is very kind and courteous, also they always explain things to you. They are usually pretty prompt with their time of doing it. Tha ks More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hutzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2025 -

Spitzer Honda DuBois responded

Jim, thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team consistently provides you with nothing less. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 10, 2025

Good experience when buying car would recommend to family and to friends.Process was quioc More

by CBDNAREHOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 10, 2025

Did not get car wash as promised. Asked how many miles until I need an oil change and the answer was “a lot”. More

by CBDNAREHOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Stine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2025 -

Spitzer Honda DuBois responded

Thank you for your feedback and I’m sorry to hear you had a negative experience with the recent service appointment. You address two concerns in your review, the first was the failure to wash your vehicle and a concern on how many miles an oil change should be performed. As it relates to the car wash you had requested, we did fail to have detail wash the vehicle as requested. When you brought it to our attention, we offered to make it right, but due to time constraints you needed to be on your way. I sincerely apologize that we failed to wash your car as requested and I offer for you to make an appointment, and we will wash and clean the interior for you. In regard to the oil change frequency the service advisor described to you two methods. The manufacturer recommended method is to allow the maintenance reminder of the vehicle alert you when the oil life is at 15% to schedule an appointment. As some customers prefer a mileage-based method it was recommended that the oil be changed every 5,000 to 7,500 miles. As peace of mind is important to each of us, we have no concern with a service request to be performed earlier than recommended. We appreciate your feedback. If you'd like to discuss this further, please don't hesitate to contact me. Don Reich General Manager Spitzer Honda DuBois

June 30, 2025

The dealership is always boot shine clean, waiting areas are comfortable and the personnel are top shelf. More

by maaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Muroski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hutzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2025 -

Spitzer Honda DuBois responded

We appreciate your positive review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that our team consistently takes great care of you. Safe travels!

June 30, 2025

Very nice service. ...very considerate and professional....highly recommend to others....thank you for asking. More

by LINDA.DEFIBAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Muroski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2025 -

Spitzer Honda DuBois responded

Linda, Thank you for your positive review and recommendation! We strive for 100% customer satisfaction and we are glad that our team provided you with top-notch service. We hope that you continue to choose us for all of your future automotive needs!

June 29, 2025

I have purchased 5 vehicles there. Ian is super, service department is efficient. It’s a long trip for me so they must be doing something right. More

by MLUTHERSHAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hutzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2025 -

Spitzer Honda DuBois responded

Thank you for your kind review! We are honored by your continued business, and we are overjoyed that Ian provided you with 5-star service. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you.

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