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Spitzer Hyundai Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.1
709 Reviews
Welcome to Spitzer Hyundai Cleveland, where we strive to offer you an enjoyable shopping experience when looking for a new car, used vehicle or certified pre-owned vehicle. We have made customer satisfaction our number one priority. This means that we offer a wide variety of quality parts and regularly train our staff in the latest servicing techniques. Stop by Spitzer Hyundai Cleveland today to check out our new Hyundai vehicles, including high-powered SUV, hybrid and electric vehicles—and more. We’re eager to help you find the right vehicle at the right price.
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19991 Villaview Road

Cleveland, OH

44119

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Showing 709 reviews

November 11, 2025

My overall experience was good! I received a message stating that my car was due for maintenance so I scheduled an appointment. Only to get there and find out that I was not due for More

by msfitz1975
Recommend Dealer
Yes
Employees Worked With
Nicholas Schulz, Nicholas Schulz
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Nov 11, 2025 -

Spitzer Hyundai Cleveland responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again.

November 07, 2025

Chris was awesome. Gave me a detailed analysis of my engine issue. Quoted me an $900ish estimate which he was later able to reduce with a coupon (many thanks Chris). G More

by USA44011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I probably forgot a couple of names, everyone was awesome, Bryan Agostine, Bobby Lohn, Christopher Palumbo, Blake Reinhart
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Nov 07, 2025 -

Spitzer Hyundai Cleveland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Hyundai Cleveland!

November 02, 2025

Very friendly and helpful explaining everything thanks for your help always. Keep it going. Please More

by EARLSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Liddington
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Nov 02, 2025 -

Spitzer Hyundai Cleveland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 02, 2025

I told them what the problem was and knew i’d need a new seat belt but they made me make an appointment and sit for 90 minutes to tell me I needed a new seatbelt that needed to be ordered. I wanted them t More

by dhchoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian, Travis Liddington
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Nov 03, 2025 -

Spitzer Hyundai Cleveland responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 01, 2025

Took 1 full week to diagnose a simple problem. When I called for information, the extension kept looping without the opportunity to leave a message. More

by noemail23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Palumbo, Fred Seeley
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Nov 05, 2025 -

Spitzer Hyundai Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you and we will reach out.

October 30, 2025

Very friendly. Helpful. Need new waiting room. Should have bottled water and soda. Popcorn nice idea. More

by Abpost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Reinhart
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Oct 30, 2025 -

Spitzer Hyundai Cleveland responded

We are very happy to have provided you with such a positive experience! Blake and our team sincerely value your business and look forward to your next visit.

October 29, 2025

Good service. Messy construction. Would recommend to anyone looking to buy a new car tidst More

by REGINA0801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Liddington
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Oct 29, 2025 -

Spitzer Hyundai Cleveland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Hyundai Cleveland!

October 28, 2025

There has been Great customer service each and every time we’ve worked with these guys. Thank you! More

by Wrightlarenz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Palumbo, Nicholas Schulz, Travis Liddington, Blake Reinhart, Bill Barton
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Oct 28, 2025 -

Spitzer Hyundai Cleveland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Hyundai Cleveland.

October 25, 2025

Didn't fix my issue with the dashboard. It's a known issue if you just do a little research. More

by M_BYRNE
Recommend Dealer
No
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Oct 26, 2025 -

Spitzer Hyundai Cleveland responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 11, 2025

The tech was very kind, professional, caring and helpful. He assisted me the waiting room. More

by lizziebelle7358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Reinhart
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Oct 12, 2025 -

Spitzer Hyundai Cleveland responded

Thanks for sharing about your experience with Spitzer Hyundai Cleveland. We appreciate your business and hope to see you again soon!

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