
Spitzer Hyundai Cleveland
Cleveland, OH

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Cars are important, but the PEOPLE make the deal happen. Angie Adams, my salesperson, was extremely knowledgeable and accommodating to me during the 4 hours of my purchase of a 2016 Sonata. Mr. Hink, the acc Angie Adams, my salesperson, was extremely knowledgeable and accommodating to me during the 4 hours of my purchase of a 2016 Sonata. Mr. Hink, the accounting person who handled the sales paperwork, was equally as knowledgeable and accommodating in his position. The team seemed to work well together. GLITCH was a flat tire that occurred after I came home with the new car. The "tire pressure" light blinked once as I left the dealership, which I thought was a fluke. Seems it wasn't, and AAA Road Service was at my house at 11:30pm to change the tire; tire had a piece of metal that caused a slow leak. Chris Palumbo from the Service Department stepped up and saved the day and saved my attitude toward Rick Case Hyundai Service/Sales by not charging me for something that was not my fault after I brought the car into the Dealership the following morning. He was terrific to me and made a great impression for Rick Case Hyundai. I've leased Hondas from Rick Case Honda for the past 10-15 years and Honda Service is unequalled in my opinion. I pray Hyundai service will mirror their counterparts across the street. More
Great Experience - Love my 2016 Genesis! Very professional and knowledgeable staff. I've had my previous Genesis serviced here and was always treated well. Just bought a new 2016 Genesis fr Very professional and knowledgeable staff. I've had my previous Genesis serviced here and was always treated well. Just bought a new 2016 Genesis from Rick Case. Shelley Gray was my salesperson and Shelley was great. He showed me all I needed to know about the car and did a wonderful job with every aspect of the purchase experience. Thoroughly professional. I'll be returning to have my new Genesis serviced at Rick Case. Oh, and I absolutely LOVE the Genesis!!!! More
Excellent Service Sales team was very helpful. They were able to work out a reasonable rate and get me into a new car that I am able to afford and enjoy driving. Sales team was very helpful. They were able to work out a reasonable rate and get me into a new car that I am able to afford and enjoy driving. More
Great experience & best salesman I've worked with in a long time Excellent experience not being pushed into a vehicle I wasn't interested in or couldn't afford. They paid attention to my preferences & price limitat Excellent experience not being pushed into a vehicle I wasn't interested in or couldn't afford. They paid attention to my preferences & price limitation, and I drove off in a fabulous car I still can't believe I'm driving. More
Dealership Review. My experience with the dealership was great. Each time I come to this dealership my experience is great.. Staff is always friendly, and offer snacks My experience with the dealership was great. Each time I come to this dealership my experience is great.. Staff is always friendly, and offer snacks to eat More
Great Quick and to the point. Everyone was very informative and helpful, I did not leave with unanswered questions. Oakland did a fantastic job! This is my Quick and to the point. Everyone was very informative and helpful, I did not leave with unanswered questions. Oakland did a fantastic job! This is my second purchase from him with Hyundai More
great the people make you want to come back ,If I am in the area i well stop in just to visit.I well let my friends know that this is the place to buy a car the people make you want to come back ,If I am in the area i well stop in just to visit.I well let my friends know that this is the place to buy a car. great service. More
Great service amd expertise on product. Mike Halley, was very helpful. He kept me in my price range and he had great knowledge on different vehicles. The whole Rick Case Hyundai team was AWE Mike Halley, was very helpful. He kept me in my price range and he had great knowledge on different vehicles. The whole Rick Case Hyundai team was AWESOME! More
Questions I have used this dealership in the past and always found everyone to be friendly and helpful. I always lease my vehicles and they are very knowledgabl I have used this dealership in the past and always found everyone to be friendly and helpful. I always lease my vehicles and they are very knowledgable in answering any questions I have More
Affordable Lease For me, I was turning in my leased Hyandai and wanted to lower my payments. I couldn't afford to lease another Elantra, so the dealership really work For me, I was turning in my leased Hyandai and wanted to lower my payments. I couldn't afford to lease another Elantra, so the dealership really worked with me to find what I could afford but also be happy with. I ended up with an Accent Hatchback which, when I saw it, I totally fell in love with! The dealership leased me the car and got me on the road in a reasonable amount of time, too. We were treated professionally and friendly at Rick Case (Euclid) by everyone there. More