
Spitzer Hyundai Cleveland
Cleveland, OH

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PHENOMENAL SERVICE!!!! I ACTUALLY WENT THERE TO GET MY 2005 HYUNDAI FIXED...NOT TO PURCHASE ONE...BUT THE SALES CONSULTANT WAS EXTRAORDINARY AND I LEFT THERE WITH A 2015 HYU I ACTUALLY WENT THERE TO GET MY 2005 HYUNDAI FIXED...NOT TO PURCHASE ONE...BUT THE SALES CONSULTANT WAS EXTRAORDINARY AND I LEFT THERE WITH A 2015 HYUNDAI...HE WAS VERY PROFESSIONAL AND EXPLAINED EVERYTHING TO ME...HIS PRODUCT KNOWLEDGE IS EXCELLENT...HE WAS VERY SENSITIVE TO MY NEEDS.... AND HE WENT BEYOND TO MAKE THINGS HAPPEN AND FOR THAT I AM VERY APPRECIATIVE AND THANKFUL...AND WILL ALWAYS GO BACK TO THIS DEALERSHIP...BECAUSE I FELT LIKE IT WAS VERY IMPORTANT TO HIM TO MEET MY NEEDS...AND HIS NAME IS SHELLEY GRAY...THE ONLY THING I WOULD RECOMMEND IS FOR THE ENTIRE STAFF TO BE JUST AS FRIENDLY....WHICH I SAW QUITE A FEW THAT DIDN'T GREET OR SPEAK AND TOTALLY IGNORED YOU AND I THOUGHT THAT WAS HORRIBLE CUSTOMER SERVICE...THEY COULD REALLY TAKE SOME LESSONS FROM SHELLEY GRAY...I'M JUST SAYING!!! AND THE ONLY REASON I DIDN'T GIVE 5 STARS FOR CUSTOMER SERVICE AND FRIENDLINESS IS WHAT I STATED ABOVE...BUT THE ONES I ENCOUNTERED WITH GET THE 5 STARS SHELLY AND FRANK!!!! More
The Best Sharon,Frank, and Matt all made my wife and myself feel like family and more than willing to help in any way needed to have my wife and I leave Rick C Sharon,Frank, and Matt all made my wife and myself feel like family and more than willing to help in any way needed to have my wife and I leave Rick Case happy. More
New 2016 Veloster!!! Jovahn Lockhart was awesome! What a great sales person! I will definitely recommend Jovahn Lockhart for your next new car thanks again Rick Case rocks Jovahn Lockhart was awesome! What a great sales person! I will definitely recommend Jovahn Lockhart for your next new car thanks again Rick Case rocks! More
Great experience The sales rep was right at the door ready to shake my hand and great me as I walked in the door. It was a great experience. The sales rep was right at the door ready to shake my hand and great me as I walked in the door. It was a great experience. More
Good deal, good service. I have enjoyed doing business with this dealer.. This is my third Sonata that I have gotten from this dealer. Service Department also does excellent w I have enjoyed doing business with this dealer.. This is my third Sonata that I have gotten from this dealer. Service Department also does excellent work. More
New Car Purchase It was a very pleasant experience. Our sales consultant (Paul Misch)was very knowledgeable of the different models of cars. He made us feel very com It was a very pleasant experience. Our sales consultant (Paul Misch)was very knowledgeable of the different models of cars. He made us feel very comfortable and was very easy to talk to. More
Easy Peasy and kinda fun! Oakland was a true professional and I don't see any reason why I won't ever go anywhere else. Brian worked with me to get into the car I wanted at the Oakland was a true professional and I don't see any reason why I won't ever go anywhere else. Brian worked with me to get into the car I wanted at the price I needed and I never felt pressured. Very pleased with my experience and we actually had some fun! More
A salesman's dream I was an internet customer searching for the right vehicle. Everything fell into place in a matter of hours. If the car performs up to my expectations I was an internet customer searching for the right vehicle. Everything fell into place in a matter of hours. If the car performs up to my expectations, I will be very happy with my purchase. I found the exact color of exterior and interiors and features that served my needs. More
experience my experience was very frustrating. I like my car but I didn't understand how they didn't want me to get it at first but then all of a sudden they fou my experience was very frustrating. I like my car but I didn't understand how they didn't want me to get it at first but then all of a sudden they found a way to get me the car. More
Love my Hyundai My overall experience was excellent. Ron was aweome to work with. I got the car I wanted with the options I wanted. I love my new car. My overall experience was excellent. Ron was aweome to work with. I got the car I wanted with the options I wanted. I love my new car. More