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Spitzer Hyundai Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.1
709 Reviews
Welcome to Spitzer Hyundai Cleveland, where we strive to offer you an enjoyable shopping experience when looking for a new car, used vehicle or certified pre-owned vehicle. We have made customer satisfaction our number one priority. This means that we offer a wide variety of quality parts and regularly train our staff in the latest servicing techniques. Stop by Spitzer Hyundai Cleveland today to check out our new Hyundai vehicles, including high-powered SUV, hybrid and electric vehicles—and more. We’re eager to help you find the right vehicle at the right price.
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19991 Villaview Road

Cleveland, OH

44119

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Showing 709 reviews

April 16, 2026

He always there to help me even when I was upset with things on the car. He always treated my like his own. I love the guy. More

by maryepederson
Recommend Dealer
Yes
Employees Worked With
Nicholas Schulz, Nicholas Schulz
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Apr 16, 2026 -

Spitzer Hyundai Cleveland responded

We’re pleased to know Nicholas was always ready to help and treat your Hyundai Tucson with care, even when you were upset. Thank you for the five-star review and we look forward to assisting you again.

April 10, 2026

Took my car in for oil change and tire rotation and the dealership technicians smashed it into a wall. I still don't have my car because it is at the body shop and I haven't been given one update about the More

by DALEGLOVER1234
Recommend Dealer
No
Employees Worked With
Travis Liddington, Travis Liddington
Report | Print
Apr 16, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for providing this feedback, Dale, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 08, 2026

Good Did a good job in a short amount of time It runs fine now More

by sawman695
Recommend Dealer
Yes
Employees Worked With
Nicholas Schulz, Nicholas Schulz
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Apr 08, 2026 -

Spitzer Hyundai Cleveland responded

It’s great to hear our team completed the work on your Hyundai in a timely manner and that it’s running smoothly. Let us know if you need anything else. Thanks for the five-star review!

March 28, 2026

I feel the additional warranty that we purchased from the dealership is not being honored. They are inconsiderate of customer's time. The temporary waiting room is miserable. More

by erinhowle
Recommend Dealer
No
Employees Worked With
Nicholas Schulz, Nicholas Schulz
Report | Print
Apr 02, 2026 -

Spitzer Hyundai Cleveland responded

Erin, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn we didn't meet your expectations, we'd love to try to turn things around and make sure this doesn't happen again.

March 28, 2026

Everyone was very nice and I was kept informed about what was going on with my car. Thank you for the car wash! That was so unexpected, but so appreciated! ?? More

by Deborah_Campbell
Recommend Dealer
Yes
Employees Worked With
Nicholas Schulz, Nicholas Schulz
Report | Print
Mar 28, 2026 -

Spitzer Hyundai Cleveland responded

It’s great to hear our team kept you informed and provided a friendly service experience. We’re happy the complimentary wash for your Hyundai Sonata was a pleasant surprise. Nicholas looks forward to helping with your next visit.

March 25, 2026

Diagnosed a noise and vibration in car. Discovered a broken axle. Informed me it was under warranty and was replaced at no cost. More

by Cmdown57
Recommend Dealer
Yes
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Mar 25, 2026 -

Spitzer Hyundai Cleveland responded

We’re glad our team pinpointed the broken axle causing the noise and vibration in your Hyundai Tucson. Since it was covered by warranty, the replacement was completed at no cost. Thank you for choosing us and sharing your five-star experience.

March 17, 2026

After my recalls were addressed I left only to find out my key fobs were not working. I returned. Nick changed the batteries. It worked for half a day. The fobs need to be recalibrated More

by gthomas602
Recommend Dealer
No
Employees Worked With
Travis Liddington, Travis Liddington
Report | Print
Mar 17, 2026 -

Spitzer Hyundai Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 14, 2026

Blake remembers me and always treats me kindly Very courteous and always lets me know to call him with questions & concerns More

by JA_BATTLE
Recommend Dealer
Yes
Employees Worked With
Blake
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Mar 17, 2026 -

Spitzer Hyundai Cleveland responded

Thanks for sharing your thoughts about your experience with Spitzer Hyundai Cleveland. We appreciate your business and hope to see you again soon!

March 11, 2026

The atmosphere was nice. The employees were very helpful. Nick went out of his way to help me update some car functions. The service time was not long. Really appreciate the More

by maryreasor
Recommend Dealer
Yes
Employees Worked With
Nicholas Schulz, Nicholas Schulz
Report | Print
Mar 11, 2026 -

Spitzer Hyundai Cleveland responded

Hello, we’re glad you enjoyed our friendly atmosphere and prompt service on your Hyundai Tucson. Nicholas is pleased to have helped update your car functions, and we appreciate your recognition of our team’s efforts. We look forward to assisting you again.

March 06, 2026

Did not feel valued as a return customer. Showed multiple trim levels of a vehicle different from what I asked for. Never saw what I actually wanted. More

by samus368
Recommend Dealer
No
Employees Worked With
Nicholas Schulz, Nicholas Schulz
Report | Print
Mar 08, 2026 -

Spitzer Hyundai Cleveland responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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