Spitzer Hyundai Cleveland - Service Center

Very Impressive Salesman Thank you Mr. Shelley Gray. While waiting for recall work to complete on my 2013 Sonata, our conversation resulted in a new 2015 Sonata purchase! Thank you Mr. Shelley Gray. While waiting for recall work to complete on my 2013 Sonata, our conversation resulted in a new 2015 Sonata purchase! More

I visited Rick Case Hyundai (I bought a 2011 Santa Fe from Rick Case) Service with a question about the tires that were installed on the car; these are the OEM tires I received when I bought the car new. from Rick Case) Service with a question about the tires that were installed on the car; these are the OEM tires I received when I bought the car new. I didn't understand the warranty so I attempted to discuss it with the service advisers. I didn't even get to finish a sentence before they blew me off. I had to try to re-explain my concerns only to be frustrated by another blow off. I asked for the service manager that was on duty. He was marginally more helpful--marginal. I left with the impression that they clearly didn't care about the concerns I had and that I should move along. More

When ever I need my car serviced I look to Sharon to make When ever I need my car serviced I look to Sharon to make sure the job is done right. So I say thanks Sharon for all that you do. When ever I need my car serviced I look to Sharon to make sure the job is done right. So I say thanks Sharon for all that you do. More

Took our Elantra to the dealer we bought it from in Mentor for brake repairs. They returned it saying it had been repaired. I was unable to notice any difference from when we dropped it off. Took it to Mentor for brake repairs. They returned it saying it had been repaired. I was unable to notice any difference from when we dropped it off. Took it to Rick Case in Cleveland. It was returned a few hours later working like new and washed. Would never return to the Mentor dealer. That is why we now have a Velostar with Rick Case's name on it. More