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Spitzer Jeep RAM Brook Park - Service Center

Brook Park, OH

4.7
227 Reviews

227 Reviews of Spitzer Jeep RAM Brook Park - Service Center

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January 29, 2024

Logan South was great! Very pleasant and he even brought my car to the front for me. I used to hate taking my car to Spitzer bc it took forever to get an appointment and th More

by tgreene531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan South
Jan 31, 2024 -

Spitzer Jeep RAM Brook Park responded

We are grateful for you leaving Logan this stunning review! We are thrilled to hear that Logan took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that he made your service experience here at Spitzer Chrysler Dodge Jeep Ram Cleveland pleasant. Please drive safely and do not hesitate to let us know how we may be of further service to you.

January 19, 2024

Although under construction, everyone in the building was extremely helpful and willing to get you where you need to be. More

by AliciaB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Logan
Jan 22, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review, Alicia! We are happy to hear that our team could provide you with top-notch service throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to let us know.

January 18, 2024

Deanna Redmond was excellent, she went above and beyond with her customer service. I've ran a call center in the past and would be lucky to have an employee of her caliber. More

by mcipriano16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Redmond
Jan 18, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you for your 5-star rating! It is an honor to know how confident you are in Deanna's efforts. We look forward to continue providing you and your vehicles with our best care in your visits to come.

January 17, 2024

Impressive Reno. Kind, honest and fair. Would recommend to anyone. Fix right the first time and on time More

by boondocksaints30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Jan 17, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you for your 5-star rating! We appreciate your business, and we hope that you do not hesitate to let us know how we may be of further service to you in the future! Take care!

January 15, 2024

Everyone was very helpful and made the process very easy and quick Great service would come again More

by olyf0613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Redmond
Jan 16, 2024 -

Spitzer Jeep RAM Brook Park responded

We appreciate you taking the time to leave us this 5-star rating and glad that our team could provide you with thorough and efficient service. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 11, 2024

I was able to get quick and easy help from Deanna Redmond to get serviced for my vehicle. Spitzer Chrysler Dodge Jeep Ram offers the best for their customers More

by Braylin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Redmond, Austin Hopperton
Jan 12, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you for your positive review! It's great to know that Deanna could provide you with top-notch service. Our guests' satisfaction is our utmost priority. Please do not hesitate to let us know if there is ever anything more that we may help you with.

January 04, 2024

Great customer service listened and documented of what my concerns were for the technician reviewed picture from my phone to confirm the problems with the van More

by Trspdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Jan 05, 2024 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs! Safe travels!

December 27, 2023

Appreciate the new building. Great service as always. Good communication and fast and excellent job. Thanks More

by lincolnstudgions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Wilson
Dec 28, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for your wonderful review! Providing top-notch service is so important to us, and we are glad that our efforts could consistently meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

December 22, 2023

I have had the pleasure to be working with Lucas Russell for some time. He is defiantly a 5 start employee for your organization. For a young man is is a true pro. Easy to work with, pleasant and goes ou More

by Jack Bukszar
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Russell, service desk
Dec 27, 2023 -

Spitzer Jeep RAM Brook Park responded

Jack, Thank you for sharing your positive experience with us! We are delighted that Lucas could provide you with the quality care that you deserve. Please do not hesitate to let us know if there is ever anything more that we may help you with.

December 20, 2023

Logan South was a great help when I came in thank you . Logan good job More

by kenny.mayer.07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Langelier, Dan Gura
Dec 20, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for your wonderful review, Kenny! It is an honor to know how confident you are in Logan's efforts, and we are glad to provide you with a 5-star experience. We hope for an opportunity to work with you again!

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