On my recent service visit, I was taken care of and treated with respect. Linda Briggs communicated my concerns to the technician who was working on my car. Then she informed me the results of the different inspections. She told that I would be there for 2 hours, and she respected my time. My car was ready in less than two hours. My oil change was free, as promised by Ron Stepehan, when I bought the car. Thumbs up to Linda Briggs and to Ron Stephan. Ron Stephan, when I bought the car, and Linda Briggs, when I brought the car in for service, both are great members of your team!