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Sport Durst Chrysler Dodge Jeep Ram

Durham, NC

3.1
539 Reviews

4513 Durham-Chapel Hill Boulevard

Durham, NC

27707

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Showing 539 reviews

June 03, 2013

Wesley Washington was great! True professional, Hands Wesley Washington was great! True professional, Hands down I would refer him to anyone who asks about getting a new car. I had a small issue when my More

by Reese52709
Customer Service
Price
Recommend Dealer
Yes
Jun 04, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Wesley will certainly appreciate this awesome review. Our staff is committed to providing excellent customer service and Wesley will be encouraged to know his efforts have been recognized. All of us look forward to the next time we may be able to be of service. Until we have the pleasure, be sure to like and follow us on Facebook! We offer exclusive discounts and specials to our fans. Thank you, Sport Durst Automotive Group

June 02, 2013

Im giving my review on this matter because people are missing out on the great deals and service. These people greet you at the door with smiles and handshakes. And they willing go to great height to ass More

by Shanna1982
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hooper
Jun 03, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Shanna - we are most definitely committed to customer service and we appreciate you noticing those efforts! Thank you for this fantastic review and giving us the opportunity to earn your business. We look forward to working with you again soon and any new friends you may send our way. Until then, be sure to check out our Facebook and Twitter pages! Thank you, Sport Durst Automotive Group

May 31, 2013

Everyone was very helpful and answered all questions , it made our car buying experience very pleasant. We will recomend Sports Durst to our friends. Thank you Bruce Bright. More

by webbt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mesha Hawkins
May 31, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Thanks for the recommendations and great review! We look forward to fulfilling all of your automotive needs. Please don't hesitate to let any of our team members know how we may be able to assist you next. Keep updated on our dealership news and receive service specials by liking and following us on Facebook and Twitter! See you again soon, Sport Durst Automotive Group

May 29, 2013

This was my first time buying a brand new car and I had an appointment with another dealer who left because I was a few minutes late. I was then given the opportunity to work with Rashawn Bass and he was e More

by DalilaManson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

It is unfortunate poor customer service led you to our dealership but we are extremely grateful for your business! All of us here at Sport Durst are passionate about what we do and the service we provide. Thank you for taking the time to notice those efforts and share your experience with us! We will be sure to pass along your kind words to those whom were mentioned. Until we have the pleasure of working with you again, be sure to like and follow us on Facebook and Twitter. There you'll find dealership updates, service specials and more! Take care, Sport Durst Automotive Group

May 29, 2013

After working, I arrived at Sport Durst late and they did not complain about the fact, it caused them to have to work after hours. I was treated with the up most respect. I was given a good price for my new More

by DJett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mesha Hawkins, Glenn Rice
May 29, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Denise - we are here to serve you! Our customers are our number one priority and we are devoted to providing quality customer service. Oue team is encouraged by your kind words and we are thankful to hear you received the service you deserve. All of us look forward to fulfilling your future automotive needs and working with anyone you may send our way. Don't forget to take advantage of the service specials and dealership updates we post on our Facebook and Twitter pages! Thank you, Sport Durst Automotive Group

May 24, 2013

This was my first time buying a car, and Bryce was so nice and helpful he found me the car that I wanted at the price that I needed. Even the man that I spoke with from the finance department was friendl More

by lacoop16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are honored to be a part of your first car-buying experience. We appreciate this great feedback and 5-star rating. We look forward to working with you again when the time comes to service your new car. In addition, be sure to visit us on Facebook and Twitter to receive access to exclusive service specials and dealership updates! Take care and drive safely, Sport Durst Automotive Group

May 19, 2013

These two saleman were outstanding, very very informative and knowledgeable at their craft. They went out of their way to make it pleasant for you to decide to purchase the car that you wanted. More

by 1933
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Rice/TonyPeele, Glenn Rice
May 20, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Thank you so much for you kind words and support. I will pass your praise along to Tony and Glenn. If there is anything else we can do for you, please do not hesitate in letting us know. Thanks again, and we hope to see you soon! Don't forget to check us out on Facebook and Twitter for exclusive offers from the dealership. Best regards, Sport Durst Automotive Group

May 14, 2013

I was sold a previously wrecked 2011 Hyundai sonata. My body shop explained to me that my preowned certified vehicle had in fact been damaged and repaired with bondo. There was no accident in the history More

by ChristinaToler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 22, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Christina, I regret to hear of your negative experience at our dealership. Our top priority is delivering 100% customer satisfaction in all areas of our dealership; however, it is clear that was not the case on your recent visits to Sport Durst. I'd like to extend my sincerest apologies that you left our dealership with disapproval overshadowing your experience. We take pride in the vehicles we have to offer our customers, well-equipped with multiple-point inspections and car history reports. I assure you it was not our intent to deceive you. I would greatly appreciate the chance to speak with you regarding this matter so that we may be able to work towards a resolution. Please contact me at your earliest convenience. Sincerely, James Plessinger, james@sportdurst.com, 919.533.5884

May 12, 2013

Bruce helped us from the moment we pulled up. He's good guy, by no means overbearing throughout the process. He listened to what we were looking for and did his best to meet our needs. Only reason's More

by tayl108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hooper
May 13, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this feedback. We are constantly looking for ways to improve our dealership. Feedback from our customers, both positive and negative, is exceptionally helpful. We are dedicated to customer service and total client satisfaction. I'm glad to hear the staff was friendly and helpful and that they contributed to your experience at our dealership. However, we sincerely apologize for any miscommunication regarding your loan length and pricing. Our intent is to make all aspects of the purchasing-process, from our Sales Team to our Finance Team, as smooth as possible and it seems as though that was not the case with your most recent experience. We will definitely take your feedback into consideration. In the meantime, be sure to like and follow us on Facebook and Twitter for exclusive service specials. We look forward to the opportunity to redeeming ourselves when the time comes to service your new vehicle! Best regards, Sport Durst Automotive Group

May 04, 2013

Excellent service.Donald Mcclam and Bruce Bright did a fine Job. RASHAWN BASS. BRUCE BRIGHT AND DONALD MCCLAM all deserve 5 stars. I'm very happy with my choice. More

by Charmaine Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashawn Bass Donald Mcclam Bruce Bright, Donald McClam
May 06, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Charmaine, thank you for this 5-star rating! We appreciate your great feedback as well as your business. We look forward to fulfilling all of your future automotive needs. If you have access to Facebook and Twitter, be sure to like and follow us! We offer exclusive deals to our fans. Happy driving! Sport Durst Automotive Group

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