Sport Durst Volkswagen of Jacksonville
Jacksonville, NC
Filter Reviews By Type
Showing 99 reviews
The dealership and Matt C. was AMAZING!! My car was totaled a month before and I was desperate for a new one as soon as possible. It took a bit to find the one that was a good fit for my family and bud totaled a month before and I was desperate for a new one as soon as possible. It took a bit to find the one that was a good fit for my family and budget, but Matt did it. I am happy with it and the experience I received. More
It is without a doubt that the reason why I am giving this rating is because of Pat Brady at National Volkswagen. I have dealt with many car dealers in my time, and I have had to battle to get what I wa this rating is because of Pat Brady at National Volkswagen. I have dealt with many car dealers in my time, and I have had to battle to get what I wanted in a deal, which I'm not bad at doing. But my experience with National Volkswagen, and specifically Pat Brady, is immeasurable. An unbelievable salesman. I told him what I wanted, and where the deal needed to be, and he made it happen!!! Not only has he done this once, for the car that my wife has always wanted, but has also enabled me to continue to keep the make, model, and manufacturer of my desired vehicle of choice. I didn't only buy 2 cars from a dealership salesman, but created a friendship along the way. Thanks for being there for my wife and I Pat ... if there is anything I could ever do for you, don't hesitate. You know how to reach me!!! Semper Fi!!! More
I actually didn't think they we're going to be able to get me into my jeep. But I was so wrong. Mr Randy is being o helpful still I mention to him something showing on the message screen and he told me to get me into my jeep. But I was so wrong. Mr Randy is being o helpful still I mention to him something showing on the message screen and he told me to stop by today! Awesome is all I can say. Thank youso much More
Great and friendly customer service. We bought from Matthew twice in three weeks and could not ask for better and more professional advice and help Matthew twice in three weeks and could not ask for better and more professional advice and help More
Matt was very helpful and put no pressure on us to buy. We did end up purchasing a jetta and matt was very helpful with answering our questions. We did end up purchasing a jetta and matt was very helpful with answering our questions. More
He was very knowledgeable of the cars and extremely helpful in my decision to purchase my new car. I would highly recommend him to anyone looking to buy in the future. helpful in my decision to purchase my new car. I would highly recommend him to anyone looking to buy in the future. More
All it took was 1 phone call to Pat Brady, and I traded my wife's 2012 VW Beetle for the 2013 60's Edition Convertible Beetle that she has always wanted. Thanks again Pat Brady ... my personal National Vo my wife's 2012 VW Beetle for the 2013 60's Edition Convertible Beetle that she has always wanted. Thanks again Pat Brady ... my personal National Volkswagen Salesman!!! More
Everyone at National Volkswagen was very friendly and professional, but our salesman, Matt Carey was exceptional. He was very knowledgeable and made sure that we had all the information we needed to mak professional, but our salesman, Matt Carey was exceptional. He was very knowledgeable and made sure that we had all the information we needed to make an informed decision. My husband left with the perfect vehicle and a great deal. I would recommend this dealership and particularly Matt Carey to anyone in the market for a vehicle. More
Matt and Joy could not have been more helpful. There were always prompt answers to our questions, and they put no pressure on us either to buy our car or our service extension. When we came back with m were always prompt answers to our questions, and they put no pressure on us either to buy our car or our service extension. When we came back with more questions, both were helpful and patient. The trailer hitch that we requested was available and installed two days after we took possession of the car. During the installation, we were provided with a car. We bought from the nearer-to-us Subaru dealer the 2010 Outback that we traded-in to National Subaru. We were so unhappy with the treatment we received from that other people during that purchase that we did not even consider returning to them this time even though they are closer to our home. One example, and not the most important one: we traded in to them a Chrysler Town and Country. By the time all aspects of that sale in 2010 had been completed, it was late and dark. We are old and had been through a trying buying experience. Exhausted, we forgot to transfer our possessions left in the Chrysler to the Outback, and they did not suggest that we do so and made no effort themselves. We never recovered any of the tools and other items. In stark contrast, Matt made sure that we went away in the new Outback with all of our possessions in the 2010 Outback. And I received today from him in the mail our trailer registration card that he found in the old car after we had left. Many thanks to Matt and Joy and National Subaru. More

