Sport Mazda North - Service Center

PARTS DEPARTMENT IS TERRIFIC!! After buying my used Miata at a non-Mazda dealership in another city, I had several issues and stopped by the Parts Department at Fairbanks Mazda a nu After buying my used Miata at a non-Mazda dealership in another city, I had several issues and stopped by the Parts Department at Fairbanks Mazda a number of times. I can't say enough about Jeff, who has become my trusted "go-to" source for my questions, ordering parts, etc. His supervisor and Randy are also greatly appreciated for their extra help. Cashiers are always very friendly. Excellent customer service! More

Corey Fairbanks Mazda Friendly and courteous staff. Great customer waiting area. Service completed in a timely manner. Discussed type of maintenance performed and washed Friendly and courteous staff. Great customer waiting area. Service completed in a timely manner. Discussed type of maintenance performed and washed Miata. More

Very Well Pleased At the Cory Fairbanks Dealership I was offered a car that really works for me! The financing was good and I drove off the same day with the car that r At the Cory Fairbanks Dealership I was offered a car that really works for me! The financing was good and I drove off the same day with the car that really works. I came back in 3 months for an oil change and tire rotation and found the visit to be very amiable, quick and completed within an acceptable amount of time. I have returned several times since the purchase of this vehicle to ask questions and pick up my tag registration which was also handled quickly and professionally. More

Friendly, Honest staff I usually dread going to dealerships due to high sales pressure. I have visited this dealership before to purchase parts in the past and was pleased I usually dread going to dealerships due to high sales pressure. I have visited this dealership before to purchase parts in the past and was pleased with the service provided, but this visit really stood out due to the friendliness of the staff. Our non-dealer brand car was brought in for a service special and Daniel did a wonderful job making sure our concerns were addressed under the promotion. He was so attentive and provided honest and unbiased answers to our questions without the hype of selling more. His honest attitude resulted in us ultimately ordering additional work which we were planning to defer. While waiting for the additional service, we visited the showroom and looked at the new and used cars to pass the time. There we met Simon who offered his assistance in viewing any vehicle we wanted to see further. We were able to take a test drive and not feel the high sales pressure normally associated with a dealership. Should we decide to purchase a replacement car, this dealership would definitely be considered. The only turnoff to this place is the industry standard Dealer Sales fee which is added onto the price of a vehicle purchase. Overall, this is a nice home town dealership which is deserving of consideration for both sales and service. More

First Mazda-First Service I recently brought my Mazda in for its first service, I was greeted promptly and told my service writer was Ted and he would be right with me. (He w I recently brought my Mazda in for its first service, I was greeted promptly and told my service writer was Ted and he would be right with me. (He was on a telephone call when I drove up for my appointment.) He quickly greeted me and directed me to the customer lounge. I was surprised by how quickly the service was performed. I am totally satisfied. More

Service Bill with Service goes above and beyond. He always has a great attitude towards his customer. They are quick and courtesy.I will be a Mazda person for Bill with Service goes above and beyond. He always has a great attitude towards his customer. They are quick and courtesy.I will be a Mazda person for life. More

Good service for my Mazda CX-5 Went to Cory Fairbanks Mazda and had my car serviced. Service man Daniel was very helpful. Have been a customer since 2013 and will continue to be one Went to Cory Fairbanks Mazda and had my car serviced. Service man Daniel was very helpful. Have been a customer since 2013 and will continue to be one as long as the service standard is as high as it has been More

Satisfied custommer This time I was very pleased with the service and will only take my car there to service if Brian Celso is there. He is the best. This time I was very pleased with the service and will only take my car there to service if Brian Celso is there. He is the best. More

good experiences Good experience with David who sold me a CX5 and then with Ted whom I deal with in service. No problems at all. Friendly and accommodating. Good experience with David who sold me a CX5 and then with Ted whom I deal with in service. No problems at all. Friendly and accommodating. More

No idea of customer service All they want to do is charge you for any little thing they can find. Even if you still have original parts fitted at manufacture if you are out of w All they want to do is charge you for any little thing they can find. Even if you still have original parts fitted at manufacture if you are out of warranty you are out of luck. They don't listen the their customers and don't stand behind their products. The Mazda 3 has loud road noise, eats tires like no other vehicle I have ever owned. This was first Mazda and it will be my last. Oh, and be warned, they push, push, push you to give them a great review and harrass you on the phone and by email. More