Spreen Mazda

Always good customer service They are always attentive. Acknowledge me soon after I arrive. Walk me through the service before and after. Take care of little unexpected problems t They are always attentive. Acknowledge me soon after I arrive. Walk me through the service before and after. Take care of little unexpected problems that pop up. I get my car washed each time!! More

It was just ok Bought a 2019 CX3, which I secured pricing through TruCar. When I got there, they of course tried to Jack the price up. This was annoying, sinc Bought a 2019 CX3, which I secured pricing through TruCar. When I got there, they of course tried to Jack the price up. This was annoying, since I had driven 50 miles to get there. That being said, the worst part was the misinformation. The salesman assured me that it was fully equipped with Android Auto, which I learned when I got home that it was not. It's one of those things that was not going to be a deal breaker, but why lie about it? The same salesman assured me that he would follow up with me to see how everything was going with my purchase (which he did not). Again, just kind of annoying. I am not saying to not frequent this dealership, I did get a good deal on my car. Just don't take the salesperson at face value, and do your research fully. More

Good experience Love it when the service advisor comes out to greet you, ask if you would like a car wash. When he was unaware of a feature,he checked with the mechan Love it when the service advisor comes out to greet you, ask if you would like a car wash. When he was unaware of a feature,he checked with the mechanic to find out that my car had the feature More

A very kind dealership I was in an accident by a hit and run and my car was totaled. I was physically hurt and the loss of my beloved 2014 Miata club edition made me sad, b I was in an accident by a hit and run and my car was totaled. I was physically hurt and the loss of my beloved 2014 Miata club edition made me sad, but Spreen Mazda was so kind and helpful and they gave me the best deal without any haggling or pressure. I still am recovering, but thanks to Spreen Mazda, my new Miata is a great happy start on my road to recovery. Thank you! More

Attentive And Not Too Aggressive Our sales representative, Jesus Ponce, was nice and attentive and quite helpful. He has a good sense of humor. It was a pleasant experience with him. Our sales representative, Jesus Ponce, was nice and attentive and quite helpful. He has a good sense of humor. It was a pleasant experience with him. LIkewise, the financial person, Julianna Lichtenstern (got to love that last name), was nice and attentive. And she had a good sense of humor, too. The only negative is the process of buying (or leasing) a car takes entirely too much time. And we really didn't try to negotiate that much on price. More

Good and friendly employees My service was completed fast. Everything went well. I hope the renovation makes the center look better as the waiting area is not very comfortable. C My service was completed fast. Everything went well. I hope the renovation makes the center look better as the waiting area is not very comfortable. Can't wait to see how it looks. More

The experience was pleasant and worry free. We had a good idea of what we wanted and the people, from sales person to manager to finance were easy to deal with, outstanding! We had a good idea of what we wanted and the people, from sales person to manager to finance were easy to deal with, outstanding! More

An Awesome Sales Person Tracey, the sales representative, was simply awesome. I called Spreen Mazda late one night and thankfully Tracey picked up. She was was able to relate Tracey, the sales representative, was simply awesome. I called Spreen Mazda late one night and thankfully Tracey picked up. She was was able to relate to me on every aspect. I was in the market for a new Mazda 6 and I can say without a doubt that she was the reason why I bought my new Mazda from Spreen Mazda and not from the surrounding dealerships. More

Experienced Dealership This is my second time coming to a dealership to buy a car and coming here at first I’ve done my research. I came here looking to trade in my car for This is my second time coming to a dealership to buy a car and coming here at first I’ve done my research. I came here looking to trade in my car for a pre-own however the genera sales manager at the time Noe ran my credit information and please realize my credit isn’t the best I was averaging 580-600 credit score at the time and my current vehicles apr was about 22%. He ran my credit and still managed to help me grab a 2018 car of the lot. I was in shock. I came into this dealership saying that I was only getting a pre own and I was completely shocked when Noe told me that I qualify for a brand new vehicle. Now Noe done a lot for me that day; I couldn’t pay much for the down payment due to having family issues in the hospital a few days prior etc, but He still helped me out a lot. Now the reason why I’m giving this review a 3 star is because afterwards when we agreed on a price; after I signed the contract one week later I receive a phone call from spreen notifying me that the bank has changed the monthly agreement due to apparently the associate helping me or whoever is fault it was; enter the wrong stock number. So I was literally looking to pay an extra $50-100 dollars more in a month. I’ve decided to go there personally again and no one was there when I went. Julianna the financial manager wasn’t there, Noe the GSM wasn’t in and Tracy apparently was late that day and had to go home which I thought was a ridiculous excuse. I talked to someone that I remembered there and I believed he talked to Jose the GSM that day and they managed lower my monthly to pretty much the original amount we agreed upon. I mean that’s not right where I come into the dealership to look for a car, we agree on a set price and after we sign the contract I get a call saying that the contract is sideways and I need to sign another one where everything increases my rate and my monthly. More

Purchased two New cx-5's Elena Trujillo was great from start to finish. She is patient and knows the cars quite well. Also the Finance people good to work with too. Elena Trujillo was great from start to finish. She is patient and knows the cars quite well. Also the Finance people good to work with too. More