Spreen Volkswagen of Murrieta

Travis was excellent throughout my entire car situation. He kept me updated at every step, which greatly eased my concerns. His communication was A1 and made a stressful process much smoother. I highly reco He kept me updated at every step, which greatly eased my concerns. His communication was A1 and made a stressful process much smoother. I highly recommend this dealership. More

Travis at Murrieta Volkswagen went above and beyond to help us out with our vehicle. The service timing and professionalism was outstanding! help us out with our vehicle. The service timing and professionalism was outstanding! More

I'm not one to leave reviews, but in this case, I felt it was necessary. I've brought a lot of cars over the years been to a lot of dealerships. Some very high-end. My son wanted a GTI Golf so we went to Vo was necessary. I've brought a lot of cars over the years been to a lot of dealerships. Some very high-end. My son wanted a GTI Golf so we went to Volkswagen of murrietta I was referred to Leeann Webb. The service that we received was way beyond anything I could have expected. I think she stated it best when she said. I'm here to help you, then proved it. My son was looking for a car payment he was comfortable with. At one point my son apologized for having her go back and forth so many times and I won't forget what she said. It's my job to help you. She'd not only said it, she did it. I will definitely refer and recommend her to anybody who's looking for a car. Even after the sale was made, we had a problem with one of the keys. She went completely out of her way to try to take care of it, knowing that we were coming from some distance away. We had to reset it all and went ahead and drove it in. Because she couldn't take care of it from her end. The going and above and beyond after the sale is made, it doesn't just make you feel like another number or the saleperson is trying to get their commission. I can't say it enough.Thank you, Leeann Webb.Looking forward to doing business with you again More

The service was awesome as always Anthony is always is always extremely helpful and courteous we have always had excellent service always extremely helpful and courteous we have always had excellent service More

This dealership is what car buying SHOULD be in every single way . Everyone from the receptionist “Mary” , all the way to sales “lance”. Even the service department “Anthony” and the manager of the deale single way . Everyone from the receptionist “Mary” , all the way to sales “lance”. Even the service department “Anthony” and the manager of the dealership “Jorge” have gone above and beyond from the very beginning . We had never purchased a Volkswagen before and were curious to see what they had to offer. Our sales person stayed by our side, every step of the way, guiding us and into which vehicle truly met our needs. The service department followed up once we purchased our vehicle by making sure we knew how to operate our vehicle and felt comfortable at all times. This team of people have literally been there since minute one with every single question we have had and continue to do so. We will be back in a few months when our daughter graduates college to purchase another vehicle from them. More

LeaAnn Webb made the whole experience smooth! Never had a car have a clean inspection from my mechanic. All maintenance was up to date. Love it! Never had a car have a clean inspection from my mechanic. All maintenance was up to date. Love it! More

Friendly professional employees Stephan Caraway very approachable person. Smiling face all the time but very serious in explaining details. approachable person. Smiling face all the time but very serious in explaining details. More

Terrible experience. Claimed that a fuel grade issue was caused by the weather. Didn't log last service. Claimed that a fuel grade issue was caused by the weather. Didn't log last service. More

Staff was welcoming, very polite and professional, my advisor was great as well. But my issue was with the time it took to service the car, was told later in the day that the car needed to stay at the de advisor was great as well. But my issue was with the time it took to service the car, was told later in the day that the car needed to stay at the dealership overnight, I was not offered a rental or loner car, or at least a voucher for lift or Uber so i can get to the dealership to pick it up. When I picked up the car the next day, it was not washed as requested. More

Purchased my second vehicle from the dealership and actually incredible experience and I was treated like a returning customer. Jace Campbell helped me out and ended up getting me a fantastic deal. Hi actually incredible experience and I was treated like a returning customer. Jace Campbell helped me out and ended up getting me a fantastic deal. Highly recommended, really excellent service. More