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Springfield Kia

Springfield, MO

Overview
Reviews
4.5
1,398 Reviews
Call Dealership (866) 906-4993
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3525 South Campbell Avenue

Springfield, MO

65807

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Showing 1,398 reviews

March 16, 2022

Brad Duggins is fabulous; he's alway so kind, professional, and thorough. It is always a pleasure to see him when I have my car serviced! More

by cncnixon8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie Gainer, Brad Duggins
Report | Print
Mar 16, 2022 -

Springfield Kia responded

Hi Carolyn. Thank you so much for the 5 Stars and for letting us know Brad did a great job during your visit with our Kia Service Department. We appreciate you very much. Sincerely, Connie Gainer Kia Customer Relations Manager

March 14, 2022

The whole team was great to work with, but Taz was the best! She was easy to talk to and made the experience enjoyable. As for the time I think this was the quickest car transaction I have ever had. They More

by Edithdishman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green, Taz Heikkila
Report | Print
Mar 15, 2022 -

Springfield Kia responded

Thank you so much for the 5 Stars and for taking the time to let us know Taz did such a great job during your car buying experience with us. We definitely appreciate you and are glad to have you as a part of our Youngblood Family. Sincerely, Connie Gainer Kia Customer Relations Manager

March 11, 2022

Always a great experience in their service department, top notch care is always provided by them!!!! More

by dwayne.lovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins, Ryan Rush, Dixie Lee
Report | Print
Mar 15, 2022 -

Springfield Kia responded

Thank you for the 5 Stars and for taking the time to let us know Brad, Dixie and Ryan did a great job during your recent service visit. We appreciate you. Sincerely, Connie Gainer Kia Customer Relations Manager

Mar 15, 2022 -

dwayne.lovan responded

Great people = Great service

March 07, 2022

A huge thank you to the Youngblood Kia team for taking care of my daughter’s car while she’s away at school. Appreciate the timely updates, service recommendations, and ease of doing business with you thr More

by Sarah’s mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Report | Print
Mar 08, 2022 -

Springfield Kia responded

Thank you for the 5 Stars and for letting us know our Kia Service Team did a great job. We appreciate your loyalty and are happy to have you as part of our Youngblood Service Family. Sincerely, Connie Gainer Kia Customer Relations Manager

March 05, 2022

Great customer service. So glad Dixie is part of the Youngblood family she makes doing business easy. More

by LizzybellR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dixie Lee
Report | Print
Mar 08, 2022 -

Springfield Kia responded

Thank you for the 5 Stars and for taking the time to let us know Dixie did a great job and make your visit easy. Sincerely, Connie Gainer Kia Customer Relations Manager

March 05, 2022

Every person that I had contact with went above expectations. They are friendly and professional. More

by lhlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Report | Print
Mar 08, 2022 -

Springfield Kia responded

Thank you for the 5 Stars and for letting us know Brad and our Kia Team all did a great job. We appreciate you. Sincerely, Connie Gainer Kia Customer Relations Manager

March 02, 2022

They seem to do good work and try to let you know what service is next More

by crjagears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Report | Print
Mar 03, 2022 -

Springfield Kia responded

Thank you for the 4 Stars. We are happy to hear your service visit went well. We appreciate you. Sincerely, Connie Gainer Kia Customer Relations Manager

February 28, 2022

Took over 2 hours for an oil change and was told 1:-1/2 hours. Never checked In with me. More

by Jb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Rush
Report | Print
Mar 01, 2022 -

Springfield Kia responded

Good morning Jb. We are sorry to hear your service took longer than expected. We definitely appreciate the feedback and will take this opportunity to refresh training with our staff. We hope you will give us a chance to show you this is not our standard practice. We appreciate you very much and hope to see you again. Sincerely, Connie Gainer Kia Customer Relations Manager

February 14, 2022

Brad in service is great and always gets the job done without upselling. Always gets the job done for the right price and on time! More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Report | Print
Feb 16, 2022 -

Springfield Kia responded

Thank you for the 5 Stars and for letting us know Brad did a great job during your visit. We appreciate you. Sincerely, Connie Gainer Kia Customer Relations Manager

February 09, 2022

Dixie did a great job! Everyone was friendly and professional. The visit was done in a timely manner. More

by lksatfmfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dixie. She was 5 stars. Did not have interaction with Ryan Rush, Brad Duggins
Report | Print
Feb 11, 2022 -

Springfield Kia responded

Thank you for the 5 Stars. We appreciate you. Sincerely, Connie Gainer Kia Customer Relations Manager

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