Springfield Kia

We had an overall good experience at Youngblood Kia. I would suggest buying a car during the week when they are not as busy though. Weekends are busier and the process takes a lot longer! When it's time would suggest buying a car during the week when they are not as busy though. Weekends are busier and the process takes a lot longer! When it's time to sign paperwork, that process took 3 hours! Be wary of extended warranties... we got suckered into one and I wish we could cancel it. We ended up buying a new car warranty on a used car with 36,000 miles. So, basically, when we drove our car off the lot, we had already used up 36,000 miles and 2 years of our warranty which covered 7 years or 100,000 miles. We feel that we got ripped off. We didn't realize it at the time. The Kia service department is great. More

I had a 2010 Hyunadai Accent 5 speed transmission, and I was wanting to trade for an automatic. Jeremy went above and beyond helping me find a car. In fact the finance department went above and beyond to was wanting to trade for an automatic. Jeremy went above and beyond helping me find a car. In fact the finance department went above and beyond to make my trade in work. I got a 2010 Nissan Sentra and it is more car than I imagined getting, thanks to their hard work. Jeremy was the perfect salesman. He wasn't pushy or in my face, he actually cared about what I was looking for or needed, and I would go back to him in a heartbeat. In fact I know a couple of co-workers looking for a car, and I will be sending them his way. The whole experience was great, and they kept apologizing for how long it was taking (dealing with the bank). Jeremy also offered to get lunch if I wanted because of the length of time it was taking. Never once did he pressure me and he really took the time to explain everything about the car. Great job!! More

Juan was very helpful, kind and knowledgeable about the product he was selling and was very helpful in matching me with my car. the showroom was very well maintained as well as the lot. Juan made sure i go product he was selling and was very helpful in matching me with my car. the showroom was very well maintained as well as the lot. Juan made sure i got the most out of my test drive and encouraged me to take the car on the highway instead of a pre-planned course that barely allows you to see how well the car performs. I didn't feel pressured at all by Juan or any other people on the sales staff. When i made the decision to buy the car being a first time car buyer Juan and the others were very informative and helpful in the process and tried to make all the paperwork as easy and understandable as possible. After buying Juan went the extra mile and made sure my car was parked safely away in the back until i could pick it up tomorrow and had it detailed and made sure it was vacuumed out for me the next day. HIGHLY Recommended salesperson and very highly recommended dealership, very happy with my buying experience and very happy with my new Kia! More

I got a GREAT deal! I had GREAT customer service! I LOVE my car and I will definitely be back! :) I have no complaints what-so-ever! my car and I will definitely be back! :) I have no complaints what-so-ever! More

This was the 5th dealership we visited when looking for a car replacement following the wreckage of my car when someone rear-ended me. I found several cars during this time but really didn't feel "good" abou car replacement following the wreckage of my car when someone rear-ended me. I found several cars during this time but really didn't feel "good" about the experiences. Most of the dealers were very interested and went to great lengths to help us locate something that would meet our needs but again nothing seemed "right", you know that feeling that you can say, "now this is the right car". One dealership didn't even come out to greet us while we took much time in reviewing their lot of cars. However I must admit it was raining that day. I liked the no pressure but being available for questions and the professionalism that Jeremy Hall displayed. He was caring, insightful, a great listener and lead us in a direction I never dreamed could/would happen which was considering a NEW car. I have never purchased a new car in my life so needless to say, it was a special time for me. The Advisors all stayed without complaining to help finalize our purchase. They were all very friendly and you felt that they enjoyed their job. There are 2 things I wished came with my car and really can't imagine it not being included and they are: spare tire instead of a repair kit and a pull curtain to cover the back "trunk" area. My previous cars had both. thank you. More

Having heard horror stories about all the pressure that often was involved with purchasing an auto, this was not an experience I was looking forward to! Juan & the Youngbood staff made this a very pleasant often was involved with purchasing an auto, this was not an experience I was looking forward to! Juan & the Youngbood staff made this a very pleasant experience for me, I never felt there was any high pressured for sales placed on me. I did make an auto purchase that day & I have never been more happy with my new car! Thanks Juan, for making my auto purchase such a positive experience. More

No highpreasure sales. Very friendly, knowledgable and helpful. Overall, a calm and enjoyable experience. I would recomend this dealership to anyone. They had exactly what we wanted in a dealership. helpful. Overall, a calm and enjoyable experience. I would recomend this dealership to anyone. They had exactly what we wanted in a dealership. More

My experience at Youngblood Kia was great. The personal touch given by Tim Schlobohm was exceptional and made buying my Sorento enjoyable. When I was instructed by the internet loan company I was going to touch given by Tim Schlobohm was exceptional and made buying my Sorento enjoyable. When I was instructed by the internet loan company I was going to use to go to Youngblood's, I didn't think I would be able to find something I could afford. I am thrilled with my Sorento. I will be going back to Youngblood's for my next vehicle. The only negative part of the process was that Curtis Schoffer was VERY rude. But because Tim Schlobohm was so nice, I made the purchase. More

We really appreciated the straightforward, no high pressure sales tactics. Jim made us feel comfortable and we know we can trust him. The finance guy, BJ, was also very good. pressure sales tactics. Jim made us feel comfortable and we know we can trust him. The finance guy, BJ, was also very good. More

Gene worked with us and was patient as we went and looked other places. Able to drive away a car that had just come off the truck even though paperwork internally wasn't even complete. Good communication a other places. Able to drive away a car that had just come off the truck even though paperwork internally wasn't even complete. Good communication as we went through the process. More