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Springfield Kia

Springfield, MO

Overview
Reviews
4.5
1,398 Reviews
Call Dealership (866) 906-4993
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3525 South Campbell Avenue

Springfield, MO

65807

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Showing 1,398 reviews

December 31, 2021

Fast and Friendly salesperson Collin was his name! Paperwork was quick and easy and selection was good More

by amyomorgan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green, Collin Teague
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Jan 06, 2022 -

Springfield Kia responded

Amy thank you for the 5 star review! I am glad you found our process to be quick and easy!

December 31, 2021

Very efficient quick and very nice group of people their. They honor their warranties as well! Nice expierence More

by Bradway49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Garbee, Brad Duggins, Ryan Little, Ryan Rush
Report | Print
Jan 06, 2022 -

Springfield Kia responded

Thank you for the 5 star review

December 30, 2021

David Paul and everyone was great. It was quick and painless best experience I've had. More

by missymees
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green, David Paul
Report | Print
Jan 06, 2022 -

Springfield Kia responded

Thank you for the 5 stars

December 30, 2021

Ryan was so kind. i was a total mess but he kept me calm and talked to me and helped me understand what was going on More

by 833949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rush
Report | Print
Dec 31, 2021 -

Springfield Kia responded

Thank you for taking the time to let us know Ryan did a great job during your recent visit with our service department. We truly appreciate you. Happy New Year. Sincerely, Connie Gainer Kia Customer Relations Manager

December 30, 2021

We have had our Sorrento serviced at this dealership several times. On all but one occasion Kia was NOT ready for us. Parts, communication, etc used as reasons for rescheduling or delay. More

by macandgibby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Rush
Report | Print
Dec 31, 2021 -

Springfield Kia responded

We are very sorry to hear that your visits did not go as anticipated. We definitely appreciate your feedback and will use this as a training opportunity. In the meantime, if you would like to visit further, please feel free to reach out to my Service Manager at 417-882-3838 and his name is Nick Mayberry. Sincerely, Connie Gainer Kia Customer Relations Manager

December 29, 2021

Everyone was very courteous and helpful. The multipoint inspection was gone over and explained very well. And the checkout was easy with my vehicle delivered right to me. More

by Paddockd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rush
Report | Print
Dec 31, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for letting us know that Ryan took great care of you when you visited our service department recently. Happy New Year. Sincerely, Connie Gainer Kia Customer Relations Manager

December 29, 2021

Got me in quickly, got the job done, washed my car! I'm very happy, thank you! More

by dusean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie Gainer
Report | Print
Dec 31, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for letting us know you are happy with your recent visit with us. We appreciate you. Happy New Year. Sincerely, Connie Gainer Kia Customer Relations Manager

December 28, 2021

The service was fast, everyone was very friendly and helpful. We will definitely be back! More

by Elstephens09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Report | Print
Dec 31, 2021 -

Springfield Kia responded

Thank you for taking the time to let us know your visit went well. We appreciate you. Happy New Year. Sincerely, Connie Gainer Kia Customer Relations Manager

December 28, 2021

Great service and their workmanship is wonderful, too. They are efficient and helpful. I would recommend this dealership and their maintenance and repair services to friends and family More

by drphylliscole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins, Ryan Rush
Report | Print
Dec 31, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for letting us know Brad and Ryan did a great job during your visit with us. Happy New Year. Sincerely, Connie Gainer Kia Customer Relations Manager

December 27, 2021

Ryan and Putty did a great job getting us into a new Kia Sportage. They made us feel very welcome. My fiancé and I both struggle with anxiety and they kept the mood light and relaxed while maintaining a pro More

by scjacoby94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Little, Aaron Putty
Report | Print
Dec 28, 2021 -

Springfield Kia responded

Thank you for this awesome review! It is good to know that Ryan and Steve was able to take care of your needs and make you guys feel welcome. Welcome to the Youngblood Family!

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