Springfield Kia

They were kind. Explained what they would do. Offered shuttle but I chose to wait. Wait time was less than told shuttle but I chose to wait. Wait time was less than told More

I really liked our sales person and we really like the car. We were told the $499 administrative fee was a state requirement when in fact it is the max they are allowed to charge by state law and is most car. We were told the $499 administrative fee was a state requirement when in fact it is the max they are allowed to charge by state law and is mostly pure profit. The final price on the website was also boosted by $299 for plastic or rubber floor mats, we we were told were not optional. So we paid $798 over what was listed on their site as “final price”. But we had to accept it due to current shortages. I’m not as bothered by the price itself as I am about how we got there, since I accept dealers are trying to make up for sales loses due to lower inventory. More

I have no problems with Youngblood they are always friendly and happy when I bring my Kia Soul in for service. friendly and happy when I bring my Kia Soul in for service. More

Ryan, was incredibly nice and respectful! The response time was a quick and overall had a great Experience! I will be reaching out to him again for my next oil change and inspection! time was a quick and overall had a great Experience! I will be reaching out to him again for my next oil change and inspection! More

Very kind, I feel like they try to go above and beyond to help take care of your vehicle. help take care of your vehicle. More

Great service. Though it did take 3 hours for an oil change because of a the spot where my vehicle was suppose to get service went out and they forgot to move vehicle to another spot. change because of a the spot where my vehicle was suppose to get service went out and they forgot to move vehicle to another spot. More

Jacob was extremely helpful with my unforeseen circumstances. He kindly explained the issues happening with my tires and stayed late on a Friday to make sure my car was taken care of. circumstances. He kindly explained the issues happening with my tires and stayed late on a Friday to make sure my car was taken care of. More

Car was done when they said it would be. Scheduling was fast and easy. Always friendly and professional. fast and easy. Always friendly and professional. More

Was not raining at time of service and did not receive car wash. Half drank bottle of water left in my car that was not mine. Unprofessional work attire that service in shop wore offensive political shirt car wash. Half drank bottle of water left in my car that was not mine. Unprofessional work attire that service in shop wore offensive political shirt rather than a Youngblood or service shirt. Great customer service from Jacob. Everything else was not impressed. More

The easiest car service ever! Very polite and courteous! Clean and well maintained dealership. Very satisfied and will visit again. Clean and well maintained dealership. Very satisfied and will visit again. More